"They charged me, gave me a false tracking number, and wouldn't return any of my inquiries. I filed a complaint with the BBB."

"Same thing happened to me as previous reviews. I ordered artwork to be delivered in time for Christmas. Received a confirmation number and email but no tracking number. After numerous emails trying to get a reply on where the artwork is I am trying to see about a charge back from my bank.

Very disappointing."

"Literally worst business I've ever found. I ordered a Christmas gift for my Dad over a month ago. No invoice number. No answers to my tons on TONS of e-mails. I'm so livid that my dad will not be getting this gift and not only that I now have to scramble to find him a new gift. Also I have to put up with my bank and report their charge as fraudulent. SO INFURIATING "

"I should have looked up reviews for this place before placing my order. I've reached out to them twice via email with no response. I tried reaching out to them via social media and no response. And I can't find a phone number on their website to give them a call. They charged my card but I still don't have my order! DO NOT ORDER FROM CANVAS ELITE! I'll definitely be disputing my charge with AMEX to get a refund. "

"Very disappointed with this company. I got a picture of "The Sleeping Gypsy", but it was cut off. They told me I could send it back and they would send a picture that wasn't cut off. I sent it back and never received the other picture. They said they would refund my money (which they did) and send me a new picture because of the delay, but I never got it. I sent, many, many emails and left many, many voice mails over many months pleading for someone to please send the picture. I even said I would do the frame myself but I never got a response. They have since removed their phone number from their website, but, occasionally, I would get a real person (Charlie I believe). He told me they would ship it on a few occasions, but they never did. I ordered the painting back in July 2014 and it's now December 2014. I hate writing bad reviews and have tried to be patient. I've been ignored and lied to repeatedly. "

"This company is a fraud. I ordered a print from them at the beginning of October and never received a tracking number. They promise shipping within 24-48 hours. When I emailed them a week later inquiring about the status, I then got a tracking number. They promised if the tracking number didn't update within 24 hours, the order would be free. Over the next week and a half, this tracking number never updated, and UPS said that only a tracking number was created, that they never received a package. I tried numerous times every day to get ahold of them and then finally filed a claim with paypal. After filing the claim, I was finally able to get ahold of them online by pretending to be interested in a new order, and then asked about the actual status of my order. They said that they had already processed the refund since a claim was filed, and since a claim was filed they would not honor their promise of shipping the order free of charge. I really wanted the print, and so asked if I ordered it if they would be able to actually ship it this time. They promised they would. I re-ordered, and thought everything would be cool.

THEN, I got an email 2 days later from paypal stating that my refund from them was declined due to insufficient funds. So now I had a bounced refund, and ANOTHER $200 that I had paid them that I realized I was going to be screwed out of now. It's been over a week since the second order and, of course, I have heard nothing, have no tracking number, and cannot get ahold of them. I will be contacting paypal as well as opening a fraud investigation against this company, as it seems the only "art" they deal in is being SCAM artists.

I should have known better than to order again from them after the first experience, but I can't find the print anywhere else and really wanted it.

So, whatever you do, DO NOT ORDER FROM THEM. They are NOT a legit company, no matter how professional their website looks. They are a scam company with a fake address in Chicago that's to an art gallery that they aren't even affiliated with.

STEER CLEAR."

"After placing an order received a non-working tracking number. A month later and nothing changed.

Canvas Elites customer support phone line goes straight to voice mail.

They never responded to one of my emails.

I am in the process of opening a debit dispute with my bank and having any charges from Canvas Elite reversed as fraudulent.

I do not believe any of the 5 star reviews I have read about them- I suspect they are from Canvas Elite themselves.

Do not order from this company. I doubt they are a legitimate business. "

"CanvasElite still owes me $688 on a returned canvas. The refund transaction keeps on bouncing due to Non Sufficient Funds and nobody ever answers the phone or email. What a horrible company! The reason for the return was due to the poor quality of the canvas prints. Buyer beware!"

"Just got my picture yesterday—Love it! I had looked online to order a canvas, but many of the companies said my photo was not good enough quality to print and it was going to be over $150 for the size that I wanted. Ordering from CanvasElite was easy, I received my photo quickly and am very happy. I own a bar and talk to over one-hundred people a day, I have told them all about you. Thanks!"