"Ordered canvases back in November. They didn't email, or call. I finally after about 8 weeks shoot them an email, nothing. 5 MONTHS LATER I got a response saying my photo was too small and to send them another one. No option for a refund, no option for changing my type of canvas. Nothing. So I sent them a random picture. It was printed off crappy. Missing chunks, and the corners were all chipped up. No idea where I'm going to hang it since I ordered a specific picture for a specific reason. I emailed them and wrote them on Facebook saying my canvases were damaged. After 2 weeks they write me back, and say that I'm passed the 7 days. So I'm basically screwed out of $115. Don't buy from these jerks.
Also, their website is NOT open for reviews. They will only post 5 star ones. So don't be fooled like I was.
"
"The first one I bought was excellent, generally easy to install, ect. and they immediately gave me a discount on my next one. Amazing value after just two purchases and excellent quality of the signs."
"Our very expensive neon sign arrived broken. We contacted them; they requested picture and video proof, which we immediately provided. Canvas Freaks then stopped responding to emails. Several days later, I started leaving comments on their Facebook page about our experience, and suddenly they are able to send emails again. They promised a return label within 24 hours. I asked for a replacement sign, and they again stopped replying to emails. The return label never arrived. At that point, my husband who is handy performed repairs on the sign (soldering, etc) to get it functioning again since it became apparent this company was not going to do any descent approximation of even the worst customer service. The sign looks okay after repairs; for the price we paid, it should be immaculate. This company also says everywhere they can that they are a US company based out of Florida. This sign shipped from Mumbai. It *might* have arrived without being broken if it wasn't traveling all over Southeast Asia and Europe in the vacation of my dreams before ever hitting the continent this company brags about being based out of."
"They saved my info from last year of an custom order. It was a small resolution. I change the image, resolution, and frame with no problem through your services. Can't wait to receive it. "
"Perfect love the products"
"Been over a week and still no notice on if my items have been shipped. "
"Loving this piece and how it blends with my decor. Disappointed that I could have purchased elsewhere for half the cost. Lesson learned. "
"Found the perfect for my man cave, love how easy it was to place order ."
"It was easy to do and shopping "
"Love it! My favorite piece of art ever"
"Easy access, quick turnaround!"
"This site has exactly what I need when it comes to artwork! Just a few clicks and I found the perfect canvas!"
"Very nice art work. Much smaller than I expected."
"Looks great. Quick delivery"
"i received the package today and it was damaged quite a bit. i believe it is because of the packaging it came in, not very protective, a box would have been much better. the canvas is very cute but i'm extremely disappointed that it was damaged. the canvas was pushed in and there is a tennis ball sized indent in the middle of it, it is severely dis formed because if this. "
"I wish I had more wall space! Fabulous music collage.
I wish I had a bigger house!"