"Ordered canvases back in November. They didn't email, or call. I finally after about 8 weeks shoot them an email, nothing. 5 MONTHS LATER I got a response saying my photo was too small and to send them another one. No option for a refund, no option for changing my type of canvas. Nothing. So I sent them a random picture. It was printed off crappy. Missing chunks, and the corners were all chipped up. No idea where I'm going to hang it since I ordered a specific picture for a specific reason. I emailed them and wrote them on Facebook saying my canvases were damaged. After 2 weeks they write me back, and say that I'm passed the 7 days. So I'm basically screwed out of $115. Don't buy from these jerks.
Also, their website is NOT open for reviews. They will only post 5 star ones. So don't be fooled like I was.
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"Fast delivery, product was as described. "
"I received my cava's but it has a wrong date for one of my kids"
"Quick and easy to order, will always to be a go to for personalized gifts"
"And they don’t answer their phone "
"Loved everything about ordering from these guys. Came in a timely matter and sent consistent updates. Piece came in secure packaging and looks amazing hanging on my wall. Will definitely recommend and continue to look at other pieces to purchase"
"It’s perfect thank you!!!!!"
"still trying to return the number provided no one answers never
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"Everybody was very personable. Answered all the questions I had. "
"I've purchased a few pieces from Canvas Freaks and I've been very satisfied every time. The pieces are look exactly like they did online. The prices and discounts for repeat customers was very palatable and the delivery was free an on time."
"This was ordered for Mother's Day it said on the website it would arrive in time it did not I still do not have it. The tracking with fedex says that the label has been created but not even picked up yet. Final review it did not arrive but I received a refund."
"Everything was easy to do. Great pictures, and I’m so excited to get them. Thank you"
"You sent me the wrong picture "
"I love it! My mom also love it "
"Had an issue with my first delivery (not Canvas Freaks fault) and they promptly sent me a replacement at no charge, and they made it easy and were very polite and helpful. "
"Went fast through the ordering process
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