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Featured Review


Verified
1/5

2021-12-12

Processing times are not truthful

"The website says 5-7 days processing, 7-12 days total with shipping. The banner on top guaranteed delivery by Xmas. The email confirmation says 3-4 days for processing. Yet when I emailed for an update, I was told it takes 14+ days for processing, 12-21 total business days - more than double the time given on the website and more than triple the time given on the confirmation email. "


Verified
5/5

2021-12-12

As Advertised

"The shopping experience was simple and easy. I love that the art comes in a variety of sizes. It allows for a custom fit for your space. "


Verified
5/5

2021-12-11

Only place I could find

"I was so excited to find this specific Pokémon for my husband. So glad you had it!"


Verified
5/5

2021-12-11

lion poster

"Very good quality love it"


Verified
1/5

2021-12-11

Did not ship my order

"Ordered weeks ago ,was asked for a debit card and still didn’t receive any info on my order after sending."


Verified
5/5

2021-12-10

Excellent Quality

"The quality is excellent and the pictures look better than they did on line. Colors are vibrant. I'm very pleased."


Verified
5/5

2021-12-10

Just as pictured

"Exactly how I expected. Only complaint is you can never get on their website. Anyway, you won't be let down. Love it."


Verified
1/5

2021-12-10

Terrible, Dishonest Company

"I ordered the "oceans wrath" print from this company during a sale- which never end for them by the way- don't impulsively buy anything just because the sale is "expiring". Anyways I felt confident buying from them because "At Canvas Freaks, we provide a 100% satisfaction guarantee." as stated on their website. I did receive my print in a timely fashion. However, upon opening the box the print/image quality was terrible, the image looked like it was stretched 10x then its original size to make it fit, similar to if you were to make a tiny image the background on your computer screen. The image itself was also darker then expected, and the quality of the frame was questionable at best.

I immediately wanted to return the print, and reached out to customer service via email. They replied promptly and asked me to send them some pictures of the print. I did that promptly and then never heard back from them. Since then, over the course of a month I have sent 7 follow-up emails, as well as several detailed voicemails including my order number and have never received a response. Their phone number is bogus, I have called at least ten times on different days, and each time it just rings 3 or 4 times and then goes straight to voicemail.

So in conclusion, do not order from this company. Their print and frame quality is terrible, and their "100% satisfaction guarantee" is false advertising at its finest.
"


Verified
3/5

2021-12-09

Ok

"The picture itself means something special to me. However, I have several canvases in my home from different websites. This one isn’t stretched tight and the hanger on the back isn’t even close to being centered "


Verified
3/5

2021-12-08

Fine so far I guess

"I keep getting asked to review something I haven’t seen a preview for, received in person, or gotten notifications for where we are in the process. It’s kind of annoying. I hope the product is good…maybe we will see one day. "


Verified
5/5

2021-12-08

Excellent product!

"Great product!
Great price!
Fast delivery!!
"


Verified
4/5

2021-12-06

So sayisf

"I was a bit iffy to try this company out at first just because I have never heard of it, but when I saw the deals they were running for the item I wanted, I took a chance. It came out exactly as displayed and I love it!!"


Verified
3/5

2021-12-06

Beach pic

"Great service and recommend"


Verified
3/5

2021-12-06

Shipping

"Great experience. Definitely like this website. But if someone is paying over 100 dollars for a custom print the Shipping should be free. Specially with the additional fees. "


Verified
5/5

2021-12-05

Amazing

"I sent a picture of my daughter and her family and got a five piece canvas made out of it . It turned out so good . It’s amazing and they delivered it so fast. Great Work Thank You
Gail
"