"Ordered canvases back in November. They didn't email, or call. I finally after about 8 weeks shoot them an email, nothing. 5 MONTHS LATER I got a response saying my photo was too small and to send them another one. No option for a refund, no option for changing my type of canvas. Nothing. So I sent them a random picture. It was printed off crappy. Missing chunks, and the corners were all chipped up. No idea where I'm going to hang it since I ordered a specific picture for a specific reason. I emailed them and wrote them on Facebook saying my canvases were damaged. After 2 weeks they write me back, and say that I'm passed the 7 days. So I'm basically screwed out of $115. Don't buy from these jerks.
Also, their website is NOT open for reviews. They will only post 5 star ones. So don't be fooled like I was.
"
"Bought last week
Received today!!!
Very please with my new artwork"
"It’s beautiful & came very quickly "
"My mother is a very sentimental person so gifts like this are perfect. Website was super easy to use and the product super affordable."
"Wrong print arrived. After a month of calling and emailing ended up having to file a credit card dispute. Terrible customer service."
"Literally told me my order hadn’t been delivered due to covid despite having a fed ex tracking number. My order was waiting in my apartment office. But they had to lie and couldn’t tell the truth or even be bothered to check. "
"Slothy and snake-like behavior from the employees there to try and charge us more than needed. That was just beginning, this company basically stole our money and didn't send us anything. Highly advise everyone to avoid this company."
"They do things on their own time after receiving your money and then ignore your emails. Very nice canvas though, if and when you actually receive it. "
"I ordered large collage photo canvas prints on canvas freaks, it gets delivered after two weeks and the print is really high quality. Great experience"
"I order my product and on the 6 someone emailed me and ask do I look the picture and I said no because it looked mush together and asked them to make it bigger and straight. I still haven’t received and email back I even emailed there regular page also and still no response back "
"I wish I could give a higher rating because shipping was so quick, but the picture online and what I received were quite different. For $200 I expected to receive a thicker and more detailed canvas. The product that was delivered a was thin, flimsy sheet of fabric stapled to a wooden frame. Although this website is clearly just canvases on a frame, I expected much better quality. "
"Ordered canvases back in November. They didn't email, or call. I finally after about 8 weeks shoot them an email, nothing. 5 MONTHS LATER I got a response saying my photo was too small and to send them another one. No option for a refund, no option for changing my type of canvas. Nothing. So I sent them a random picture. It was printed off crappy. Missing chunks, and the corners were all chipped up. No idea where I'm going to hang it since I ordered a specific picture for a specific reason. I emailed them and wrote them on Facebook saying my canvases were damaged. After 2 weeks they write me back, and say that I'm passed the 7 days. So I'm basically screwed out of $115. Don't buy from these jerks.
Also, their website is NOT open for reviews. They will only post 5 star ones. So don't be fooled like I was.
"
"I ordered 2 different canvases from Canvas Freak: a large 5 piece set & an XL custom print canvas & I am so in love with both!! They turned out better then I expected, packaged so carefully & fast turn around/shipping, even for the custom one! Will def shop again!! "
"Oh my gosh these people are awesome! After numerous emails from me trying to custom order a certain canvas - they were patient through the entire process and kept sending me drafts. When I finally settled on something and recieved it in less than a week, I absolutely LOVED it. I definitely recommend them!"
"Amazing company, I recommend for anyone who loves art work to reach out and purchase one of these fine art canvases for a brilliant gift or to glamour your house interior. Done with amazing customer service and quality work. No seriously, this store has A1 customer service and I will be spending more dollar dollar bills here. "
"Excited to see what this looks like. "