"Ordered canvases back in November. They didn't email, or call. I finally after about 8 weeks shoot them an email, nothing. 5 MONTHS LATER I got a response saying my photo was too small and to send them another one. No option for a refund, no option for changing my type of canvas. Nothing. So I sent them a random picture. It was printed off crappy. Missing chunks, and the corners were all chipped up. No idea where I'm going to hang it since I ordered a specific picture for a specific reason. I emailed them and wrote them on Facebook saying my canvases were damaged. After 2 weeks they write me back, and say that I'm passed the 7 days. So I'm basically screwed out of $115. Don't buy from these jerks.
Also, their website is NOT open for reviews. They will only post 5 star ones. So don't be fooled like I was.
"
"Website really smooth to use"
"They handled my requests with back and forth responsive communication for a few days to ensure I was happy and satisfied and got exactly what I wanted. This team is awesome. "
"Great and easy ordering. "
"great customer service
great customer service
great customer service "
"Can't wait to receive my Canvas Freaks art especially since they support Military with a 20% Off Discount. Just be sure to ask if you're Active Duty or Retired!"
"On time. Great photo clarity. Perfect."
"Thanks!
Send me bigger discount code so I can order 5 more lol"
"I just may have placed an order, not sure if it is complete. But I haven’t received it or looked at the invoice yet, and can’t mimimize this review panel. I hope the product is great and I can change this to a 5 star rating!"
"Unique designs. Easy website. No bs"
"Beautiful! Love the quality"
"would like to see upper lower case options. nice experience."
"I have yet to receive my package, but I can’t track my order without filling this out first "
"I ordered this last Saturday.. it just shipped on Friday. 6 days handling..? I would have paid for faster shipping and handling Lol"
"Very excited about receiving my canvis "
"Had wanted to get the artwork I purchased from them a year ago put on a canvas and didn’t even ask for that artwork back, they’re putting a brand new one for me. That’s awesome customer service and can’t thank them enough "