"This merchant did a horrible job at sending my package promptly. I ordered on Aug. 2nd and it is Aug. 20th and my package still has not arrived. I contacted them and each time, they said the package was shipped already. I would not recommend this merchant."
"Competitive pricing and super fast order processing. I made my purchase at 11pm and by
4pm the next day, I received my tracking number."
"Trouble ordering on the web, but was very satisfied with phone contact. Cordial, best price on the web, fast shipping. Recommend highly."
"My Garmin Quest GPS unit has some wear on the back. Doesn't look like brand new. But it works fine.
The seller has convenient on-line chatting service and fast shipping."
"Order on 08/05/05 which was a Friday. On Monday I received an e-mail from Caplink stating that my order had been shipped along with a link to track my package. They were very quick in procssing and shipping my order. The package arrived with all the items ordered in perfect condition. This is my first order from this company but won't be my last."
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"My order arrived less than 24 hours after it was shipped with FREE FedEx ground shipping! I was very impressed with the speed and accuracy of Caplink. The site was easy to use and I was able to track my order through FedEx right on the Caplink site. Communication was timely through 2 emails. Product arrived exactly as described and they had the best price of any online company or Ebay. I recommend this company and would shop here again. "
"Excellent buying experience...I would (and in fact, already have) recommend this CapLink to anyone."
"This vendor is absolutely a loser! I ordered a radar detector, received an E-Mail confirmation of the order and a shipped date. After a week, I called their sales dept. and received a message to "leave my name , phone # and I would get a call back in an hour".Baloney! 2 days later, the same thing. 4 days later even after some strong language and a threat of order cancellation,nothing. I HAVE SINCE CALLED MY CREDIT CARD COMPANY AND CANCELLED THE PAYMENT. THESE GUYS ARE PHONIES!!"
"The website was easy to navigate and to place an order."
"I was shorted a Printer Drun Unit, the note in the pack stated it was on Back order. You dont return phone calls and you dont respond to e-mail. This is very frustrating as I dont know how long the drum unit will be. I dont know if I need to buy one from somewhere else in the mean time.
Your service is terrible, I am running out on my drum unit and I have to buy another one, and I still dont know if and when I will get the one I already paid you for in June.
I will never ever use you again and I am sending out e-mails to the dozen or so people I recomended your company to.
Vince LoCricchio
***-***-****"
"From on-line order placement to delivery; everything went perfectly smooth. Took a little longer than expected to get tracking number, but delivery was right on time (2day fedex). Shipping cost was more than fair ($11.00). I hate it when businesses make shipping an important profit center. Was able to do online chat to confirm shipping cut-off time. Great experience getting a Garmin 76CS exactly when I needed it--and the price was killer! CapLink is definately on my short list for future purchases!"
"great product, could have had a day earlier, but would reccomend in the future."
"very pleased with delivery time & recieved confirmation e-mails on my order. Product was exactly as advertised. Would order from this copmany again."
"Quick acknowledgement of order, fast response to ship quickly, good price, excellent packaging, arrival on time, it just doesn't get much better than this, thanks Caplink for a job well done!"