"The price on the Garmin Nuvi 350 was the best that I could find. I ordered the product between 2:30 and 3:00 PM with overnight shipping. Even with the overnight shipping, the price was the best. I had the product delivered by 12 noon the next day. What great service and a great price."

"I found this store via PC Magazine and I was impressed with the ease of ordering, the price, the description, and the check out process.

I promptly received the order confirmation with detailed description and easy instructions for tracking the order, printing the invoice, etc.

I will be impressed if this continues all the way through delivery."

"I received competetive pricing, competent sales assitance on the telephone, very timely shipping and delivery experience. I will do business with CapLink again."

"i bought a gps lawerance 350c,best price out there.plus free fedex ground.i got my package next day by 330pm...also no tax great will shop here again...."

"Web site was easy to navigate and place an order. Best price on internet, shipped via UPS 2nd day air and received as scheduled. Software and GPS auto mounting worked great on 6000 mile trip thru Pacific Northwest."

"The order went well. I ordered late on Saturday with 2-day shipping; they were backed up with orders on Monday so mine didn't ship until Tuesday but they upgraded it to Overnight and it got to me when I needed it. Good work!"

"The company offered excellent pricing, good email communication, and very prompt delivery. I would order from them again."

"Superb!!! I bought a GPS unit. It had a great price and it was shipped very quickly. I had no problem at all. My transaction went very smoothly. I'll definitely order from you again!!!"

"I was extremely pleased with the price, free Fedex ground shipping and quick processing of my order. I placed my order late Monday night (Pacific time) and my order shipped the next day. Truly impressive. I also like the interface with tracking my order...it couldn't be simpler. "

"Very positive experience nad the best possible price for this Garmin GPS. New as described and in perfect condition. No shipping or tax - what could be better. Should have received in CA the exact day CapLink said if they had found the house. Only problem was with FedEx - nothing to do with CapLink - they could not find our house for a few days!!"

"It seems that they really do have a shiiping problem. I received an email stating that the product was shipped that same day I placed the order (Thursday, long before 2:30pm) but the product was actually picked up by FedEx the next day at 4pm. That delayed the delivery by two days. But I did get the product on Monday without paying any extra.
Horace"

"i was completely unimpressed and most annoyed at the ridiculously terrible service that i received on my order. while i was quoted a 24 hour processing, it took well over 2 weeks, two emails, 1 phonecall to actually get my product. then i was kept on hold inordinate amounts of time. in short, a terrible experience and i will never use this company again. shipping was free and i guess you get what you pay for since it should never take that long to ship anything from within the US."

"Ordered Hummingbird 595C Fishfinder, arrived in 3 business days, and was much cheaper then any other online site or retailer. Good communications, and tracking."

"FANTASTIC! I order a GPS unit at about 8AM on thursday and had it in my hand at 11AM the following day! And that was with the free UPS ground shipping! Fast service!!! and Great Price!!! I will be back!!!"

"Overall, I have to give these guys a medium rating. I ordered a Garmin Streetpilot i5. The initial purchase was perfect - no problems ordering, got my confirmation email immediately, and the package was sent. Unfortunately, Fedex sent it to the wrong place. This was not Caplink's fault. Caplink asked me to file a claim, and then they promised to send me another item as soon as they had the claim number. I got them the claim number, but for the next four days, I was told that it would be shipped "that evening", but I wouldn't receive a tracking number so I would have to call the next morning. This was VERY frustrating. The customer service reps were fine, but they could stand to get better shipping. However, I needed the GPS no later than 6/8, and told them that, and they agreed to overnight the package to me so that I had it in time. The unit came on 6/8, when I needed it, so Caplink did come through for me.

Overall, I think their shipping operations need to be tightened up. It was apparent that the customer service rep was speaking to shipping and the shipping department was giving them bad information. However, I do give them credit for overnighting the package to me (at their own cost) to make sure I got it when I needed it. That definitely counts for a lot."