"CapLink's price for the item I purchased was $200 less than what BestBuy and Circuit City were charging, they were even priced less than the going price on ebay! I received the item 3 days after ordering it. I was extremely happy and satisfied."
"I ordered from this company on June 7th and PAID EXTRA for 2 day delivery. I received an email from CapLink on June 7th at 4:44 pm stating " This e-mail is to notify you that your order will be shipping today." 2-day shipping would make delivery June 9th.
Checking tracking at the FedEx site, it shows delivery of JUNE 12 -- NOT 2-day delivery. If I wanted to wait that long, I would not have paid extra for delivery.
Their email also states: "In the next 24 hours you should receive a final e-mail that will contain tracking information for your order." Bzzzzztttt!! wrong again! it is now almost 30 hrs. and I have not received any email.
Be careful if you order and PAY EXTRA for quicker delivery.
I will make sure any review I do of this company will show this information.
Think twice before paying extra for delivery. And certainly don't count on them if you need your purchase.
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UPDATE: Still no return phone call. Action filed with BBB shows the company will not work with them.
I have filed papers with the Rhode Island Atty General along with copies of reviews from all customers.
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Don't bother with the BBB - complain directly to the R.I. Attorney General and send copies of whatever you have as well.
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It appears once this company has a problem, they stop answering phone calls and emails.
I have gone through order purchase again and this '2:30 pm policy' is obscure and i could not see it anywhere nor is it in confirmation email.
Reading through reviews, this same problem occurs with many many people. FedEx tracking still shows package as being picked up from origin 2 days ago. No further update so no idea where package is. And because the company got my package out late, my 2-day delivery has turned into 5.
They have lied to me in emails and lied to other customers as well. As someone else stated, pay a little more and shop somewhere else.
Read reviews. Honestly, it will save you trouble."
"Email was received 5/31 saying item was shipping from warehouse and to expect an email with tracking number. 8 days later, no tracking number, no status on their web site, no one returns my email..."
"The product had a great price. The seller shipped it quickly. Everything went quickly and smoothly with the transaction."
"WOW!! Great price. Great communication. Fast delivery. What can I say. I will definitely shop from this company again."
"fast free shipping within 3 days.just what i wanted,with no problems.i'd buy from them again."
"Everything went smooth as clockwork...it would have been here faster if Monday had not been a holiday."
"Good price. Product arrived in 2 days in excellent shape. Customer service excellent.
Will definitely buy here again. 10 out of 10
rating."
"great price, very nice to deal with and in my hands next day. purchased a garmin c340 and the sales rep was very helpful and knowledgeable."
"Easy to deal with and very quick service! Thank you!!! I would order from you again!"
"I ordered a Garmin C340 GPS from Caplink last week. Three days earlier I ordered one from Amazon.com, but I recieved an email informing me my order was delayed, and it wouldn't be shipped for another week.
Caplink shipped it the same day, and my GPS got here on the same day as Amazon's original delivery estimate, and cost $10 less."
"I ordered a GPS on Monday. It was the lowest price I could find anywhere. The unit was delivered to my NY address on Wednesday. Ordering on line was simple and the amount charged to my credit card was correct. Before ordering I called to ask a question and got a prompt answer. I would do business with them again."
"I love the product and the price but my product arrived with a defect in it and needs to be exchanged before I can really use it and enjoy it so it was an incovience."
"Easy purchase and fast shipping. Great product. Couldn't be happier!"
"I bought a Garmin 340 GPS from this store. The service was great. Item was shipped super fast and it was in my house within 3 days. I am very satisfied with their service and very likely I will buy from them again."