"Shipping was fast,great pricing on products. Highly recommended."
"Shipping was slow & I called asking why. I left a message on a voicemail. I got a return call the next day explaining that there was bad weather in the shipping location. I received the item a few days later. The vase arrived packaged well, but had two small flaws in the crystal. There were bubbles that were visible (but very small). I was giving it as a gift. I gave the gift explaining that I was planning to return it, but wanted to have a gift in hand on the special day. The recipient of the gift said they liked the symbolism that "even the most beautiful things have small flaws that aren't readily apparent to the eye". They decided to keep it :-). Overall, I am hesitant about ordering again, but the price was better than I could find elsewhere. I think I would give Capitol Supply another try."
"I am very happy with the TV stand that I purchased from your company. Delivery was fast.
Thanks
JDiaz"
"I found exactly what I wanted easily. Shipping time was great, and the shower head I ordered was perfect. Great price, too! I couldn't ask for anything more."
"I ordered something that was on backorder on December 30, and got a phone call the next day saying they expected it to be in their warehouse on January 5. I was excited about the service, since they called me personally to make sure that the backorder was okay. However, it is now January 25, my order has not arrived and I have not heard a word from them. I have emailed them twice to find out what is going on, but have had to reply. They charged my credit card immediately, but I have nothing to show for it. I am quite upset."
"Good Experience, would buy again"
"I,m happy as a clam. I'll buy from Capitol again if they have the lowest price.
Dealing with Capitol was 10 times easier than leaving this feedback!!!"
"Your website was easy to use, the shipping time very good, and the customer service excellent. Very satisfied."
"Very difficult transaction. When I placed the order, the web
page said every thing was in stock. The confirmation email
said one item was discontinued and they were sending a substitute. Within 10 minutes I email them to cancel the complete order. The substituted item was not the same construction/quality as the original. The other items were to get free shipping. They shipped the whole order. They issued TWO RMAs. They wanted the items returned to two different locations, two different ways. I couldn't return them in one box and make one trip to the UPS store. The first box I took to the UPS store. The second box was a home pick-up. I told Capitol to have UPS pick up after 5pm because no one would be home. When I got home I had a note on the door saying UPS would try 2 more times for pick-up. Capitol then told me they couldn't specify when UPS would pick up. I ended up keeping the second box."
"FAST SERVICE! FAST SHIPPING! AND THE RIGHT PRICE!
LOOKING FORWARD TO DOING BUSINESS WITH YOUR COMPANY AGAIN"
"Customer service was the best I have seen in a very long time. However, the way the debit was processed through my bank was less than satisfactory."
"Mostly went well. Except that one items I ordered and showed on web as being in-stock turned out to be discontinued."
"I placed an order for an item which was listed as in stock on Nov 29. 10 days later my order STILL said "In Process (Released to Vendor)" and I had not received any notification that it was going to be delayed. I contacted customer service on the 9th and was told it was being shipped that day. On the 13th, the order status still said "In Process (Released to Vendor)" and so I contacted customer service again and was finally provided a tracking number. Product finally arrived on Dec 14. Luckily the shipping was free......"
"They were very easy to work with. Reasonable price and timely delivery."
"I was very satisfied with the order - received order in excellent condition; not a single dent in shipping box. Placed order thinking it would be shipped from CA; instead it was shipped from Indianapolis, IN which is about 40+ miles from my town; which was a pleasant surprise. Excellent & smooth transaction. A+ or as many A+'s that are allowed by law. "