"I ordered an idatalink usb cable/programmer for a great price and it shipped the next day. It shipped via ups for a nice cheap flat rate fee of $10. They did email me when it shipped, but did NOT indicate the tracking number. However, when i asked them for the tracking number they kindly replied within the same day and told me they were having pc/system troubles. The item was packed sufficiently and arrived in fine shape.

Despite the fact that their online system indicated stock, prior to the order I wanted to confirm stock/availability so i emailed them asking for confirmation. I did receive confirmation, but it was NOT received until a couple days later."