"On 10/7/07 I placed an order for (1) Kicker Solo-Baric VS12L7-2 Enclosed Subwoofer @ $242.00 plus $50.56 s/h. Four days later, I checked online and noted that my item did not ship yet and the price on the website was now $178.00. I spoke with Scott and he said that their warehouse was real busy due to their 'blowout' sales and GUARANTEED me that I would receive my item. He said that he couldn't credit the difference in price since it was a special closeout promotion.(I was Ok with that.) The following Tues. I noticed that item had not yet shipped. I called and spoke to Jason. He said that they we're still busy at their warehouse and I should expect it shipped in the next 2-3 days. Well--in 3 days the item still showed on their website as not being shipped. I called again and got Jason again. He said that the item is sold out and not available and they had no substitute(my order just missed the last one--go figure? Did it really take them 12 days to figure that out? He said they were just about to contact me about this--yeah right) I expressed my discontent at which Jason forwarded me to Scott(manager I guess). Scott was apologetic. I asked how is it possible to be charged shipping for an item that you never had nor intended to ship? I was ticked off at the lackadaisical attitude they took --like oh well, too bad we had your money for 3 weeks and now that we've made interest off of your cash you will not be receiving the product we PROMISED you. He said he would credit back my shipping charges; this was on 10/19/07(gee thanks--how can I be charged shipping for an item they never shipped, or even had is beyond me and unethical business practice). I received my CC statement this month and the shipping charges were still on it, the ones Scott said he would remove. Best of all---it shows a sale and post date of 10/19/07---the same day I was told my order was canceled and was supposed to be refunded. (BTW I never was notified that my order was canceled and if I go on their website it still shows as not shipped yet.) It appears that the company is charging consumers shipping for items the knowingly do not have in stock and delay telling the customer that they don't not have the item they purchased. Therefore, accruing interest off of the shipping charges while the consumer is paying interest on the charge.

On 10/29/07 I called to dispute the charges with my CC company but they had informed me that they finally did credit my card--but not for yet another months billing cycle. What Cardomain is doing is unethical and wreaks of a business ready to file Chapter11. As of this date, their "sale" website (www.cardomain.com\shop)is down and redirects you to their car enthusiast website which is just plain www.cardomain.com STAY CLEAR--you've been warned!"

"This place is bad ordered monay night10/8 some speaker wire paid double in shipping to get 2nd day so i would have it by friday for job on the weekend, i call them twice they tell me it should ship but it did not now its going on 10/11 and no ship. stay away from this place!!!!"

"This place is a wreck. I sold two amps to get a Polk C400.4 from this place. Their site showed it in stock, accepted my order and even applied a discount I entered via coupon code. I received a verification email for the order. 3 business days later the item has not shipped, meanwhile I have no sound in my car and bare wires hanging out. I contact them and they reply..

"It looks like this item has been discontinued and we wont be carrying this item anymore. WE need you to please call us at 1-***-***-**** so that we can either replace it with something in stock,"

Im not sure how they operate but "In Stock" to me means In Stock.

Take warning... read all the negative responses here and take them seriously.
"

"slow to ship ordered on 14th, shipped on the 26th (2 days after I asked to cancel), rec'd on the 2nd.

ordered bel995 radar detector and smart cord, at decent price. They added a smart cord came free ($7.21 shipping it???) because I thought I needed it, turns out it actually comes with one so now I ended up with 2 cords, I don't understand why they did that.

customer support was not responsive"

"Buying items from this store goes smoothly UNTIL you have a problem with the product. I sent it back in for repair under warranty, but they claim that I didn't include the remote. I taped it directly to the unit. It then became my word against theirs. They sent the item back without the remote controller. I talked to everyone including their employee Jason Taketa (terrible to deal with) and his supervisor. They accused me of lying and trying to cheat them.

I got my item back without getting my remote. Their customer service was horrible. I will never shop there again. It's no different than buying used equipment because warranty service is non-existent at this store!"

"Product value for the dollar spent is hands down better than any discount retailer I shopped. Staff is knowedgeble about the product they sell, and the customer service dept. was fabulous when there was a minor error to correct.
My car gets a new CD player tomorrow, and I'll be back to this website the next time I need car accessories."

"I ordered a Clarion car stereo off of this site because they provided all of the necessary parts and pieces I needed to install it for free. They also included free 4 day shipping. The shipping was on time and there was no damage to the box. CarDomain has a really handy shopping site because they can show parts that fit your specific car. I was having trouble finding anywhere else that would do this. CarDomain rocks"

"So far, so great. Ordered a wiring harness, great price, simple site navigation, and no problem shipping to my work address! They sent me an email right after I had ordered saying that my order may be delayed a few days because they had to verify my shipping address. However, when I woke up the next morning, there was another email saying that they had verified my address, and that it had already been shipped.

I bought from them because they had the best price. But they did a great job of keeping me update on my order status, and were to quick to ship. I would definitely buy from them again if I ever need car stereo products."

"this is my third order from Cardomain in 2 weeks, i always recieve great service and promt shipping from these good peeps. I will continue to oder from them again and again.."

"This company is great. I have ordered from them several times with no complaints. I have always used their price match policy and gotten a new item from a factory authorized reseller with a full manufacturers warranty at a price that beats the fly-by-night companies. On my last order there was an unexpected delay due to a backorder at the factory. Not only was my problem handled by the head of their sales department but I was contacted by the manufacturer as well. They ended up giving me more of a discount on the items (basically their cost) and shipping was free. I will definitely buy from them again. They proved that while they are not above having problems, they are all about customer service."

"One of the biggest and only factor on deciding to buy my items at Cardomain was that they had all of my items in stock and ready to go; not because of the prices. I needed the items within a week and even paid for a faster shipping method.

I'm fairly disappointed to find out that my order can't be shipped because one or more of the items in my order is on backorder with no esitmate of dates, even though all of them were listed in stock before placing the order."

"Wow, I can't say enough good things about my buying experience with this reseller. I was shopping around for an in-dash mp3 player. I was looking in all the major outlets, but the prices weren't too good, and I finally found cardomain. Not only was the player $30 cheaper, they also included free of charge, a wiring harness, a wiring installtion kit, and a car installation kit, specifically for my car model. They also help you find the right antenna adapter. They shipped on time, packaged everything well. I know they saved me a major headache, finding all the different plugs on my own would take for ever. I will definitely buy from Cardomain again."

"Great store! First emailed tech support to ask about an auxillary cable being compatible with my cdplayer and newer cdplayers over the weekend, I received a response the following Monday! So tech support is very good and quick! I then ordered the cable via fedex home delivery, the processing and packaging took only a day and the order shipped. Fedex got it here 4 days early! Prices are about average as any other online store, actually cheaper here than all the local stores around me! I will be shopping here again!"

"Good price, vrey fast shipping, got the right item in a proper packaging. User friendly website, has info about car/model so it is easy to find out what product is the right size. Can't say anything good/bad about Customer Service, never needed to get in touch with them.
Will do business again!"

"GREAT pricematching policy -- saves lots of time, money and aggravation. A very positive shopping experience so far."