"They advertise one stereo and then show a picture of an upgraded version with GPS feeding you to believe that the one you're ordering has GPS pay attention to the model number on the unit they are showing in the picture as the one I was looking at was different and the model number in the ad they were not willing to make it right."
"I bought a car amp and the money was taken out of my account and I got a email and a text saying I bought it and they’ll let me know shipping so I waited and emailed them saying I need it for a certain day and got nothing went to call them went straight to voicemail Worst service ever do not recommend."
"I order a stereo harness and after 8 days of not receiving the part I emailed them to find out where the package was. Well Two days later I get an email saying I go a refund. No explanation. I asked for the part and I received another response the following day stating that since my refund was issued they are not sending the part. They didnt offer to resend the part, they didnt even communicate what was going on, this is why people go to amazon.com"
"I bought an amp. Its stuck in safety mode. And i can not get a reply from them.
They were supposed to send me a label to send it back for a refund and never recieved it. And now i cannot get a call back. Its been months and months of me calling.
Never again!!!!!! Beware!!!"
"Purchased a head unit from them.was a little scared after i read reviews about them,but i had a great experience.i paid on a thursday and it shipped the fallowing day.i called them when i noticed my account still said unfulfilled and they gave me my tracking number and everything was good.service was fast and they were very professional.i would definetly purchas from them again.oh and i got a great deal too!"
"I purchased a pioneer 9601 amplifier that was defective, I emailed costumer service about the problem and got a new replacement. As easy as that no hangups or anything just great service, thanks alot CarAudioCloseout i will do more business with you in the future."
"Car Audio Closeout had these for sale through Walmart. Advertised as 2 subwoofers and even in the description it is stated that "1 buy = 2 Subwoofers". Read a review that said the buyer only received 1 subwoofer and was told by Car Audio Closeout that he was lucky to have gotten such a good deal on that ONE speaker. Keep in mind that the price tag for these speakers are $129.99 and one single speaker on most websites are going for $65-$70 so the $129.99 price tag for TWO of them was hardly a good deal in the first place. Well, I assumed the reviewer is question had just gotten unlucky and they was a mix-up at Car Audio Closeout headquarters and I purchased these as well. Low and behold it only came with 1 subwoofer when the package arrived. I tried calling the name and number that was on the package and the guy who answered told me that he hasn't work for them in 3 months! What kind of business are these people running?! Well, he gave me the 800 number for the company and I tried calling it and could not get and answer, just a voicemail. So I called Walmart customer service were they could not get in contact with the company either and so they issued a full refund to me AND let me keep the 1 speaker I received for my troubles. THANK YOU WALMART FOR SAVING THE DAY. AND THANK YOU Car Audio closeout for the free speaker! Real GOOD scam you got going there!"
"Recently I purchased several Rockford Items for my Jeep Grand Cherokee and I must say Car Audio Closeout went above and beyond to help me find just what I needed. I spoke to Jay whom walked me through all possible Audio setup that will fit my budget without giving up on quality. Overall I had a great experience... Thank you Car audio closeout and to Jay continue with your great work."
"I would NEVER use these guys. Placed an order almost 2 wks ago. Payment came out of my acct the very next day but I never heard anything about my order. Sent an email and left multipal messages. Finally spoke to Julio who said sorry & my orders on the way. Called back the next day? to ask about the tracking info which I was told I'd get @ 4:30 and never did, to which I was told there was an issue with my order and they had to order another box from JL. Now I get to see if they refund my money."