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1/5

2018-07-20

Took my money never got refunded

"Wanted to return and couldn’t told to ship back to package label and I did and never got a refund because somehow it was sent to wrong warehouse and then there rude about it"

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1/5

2018-04-05

SCAM FAKE GONE WRONG IN 1 WEEK

"Bought 55W hid kit but ballast went out in 3 days, called seller for replacement, sent a new ballast took 10 fkg days to get new ballast.
2 days later the same ballast burned out. Called cargidkits for replacement. They said I have to $10 shipping for one ballast. DO NOT BUT THIS SCAM COUNTERFEIT PRODUCT. FILING A CASE IN CONSUMER COURT.
"


1/5

2017-07-25

Terrible Customer Service

"The products they sell are second rate, cheap items from China. I have had multiple items not fit in my car and they just directed me to ebay to try and find an aftermarket solution (of which there were not any). Their customer service after you have purchased anything in nonexistent. STAY AWAY FROM THESE CROOKS!!!"

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1/5

2016-12-18

-0 Star rating

"If anybody wants to lose his or hers money and get the Chinese light INSTEAD German and dealing with a bunch of crooks very welcome to deal with this people 
I DON’T KNOW HOW THEY STAY IN BUSSINES
"

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Verified
1/5

2016-04-20

Stay Away - Poor quality and poor customer service

"I bought 2 ballasts and 2 HID lights from them. The lights failed after a few years and I reached back out to them to give me a discount when ordering new lights. They completely refused to give a discount on a new set of lights even after I had already invested over $200 with them.
"

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Verified
5/5

2015-10-19

"Ordered replacement ballast and two new HID bulbs for daughter's Prius, received them very promptly, and they work great. This saved me hundreds of dollars vs. the stealership."

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Verified
1/5

2015-03-09

"Bought Car HID kit in November 2014. Installed HID in January 2015, ballast went out on right hand side. New ballast sent out. Febuary 2015, ballast went out on left hand side. Called company, required for me to pay for ballast/shipping fees. Will NEVER buy from this company again."

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Verified
1/5

2015-01-04

"this company is the worst online company i have ever tryed to work with, ordered a product on dec 18th with a 5 to 10 day shipping date. They charged me on the 19th and here it is Jan 4th and still no bulbs. Sent email 12/30 to check on shipping this is the reply ( on Tuesday, December 30, 2014 7:27 PM, "****@****" wrote:


This item is shipping from an alternate location. Tracking has been requested.

Thank,
Carhidkits)
still no info disputing this charge Jan 5th
"

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Verified
5/5

2014-07-18

"After reading several reviews, I decided to make the leap into HID. headlights with the carhidkit conversion kit. I have a Tacoma, and I have been running 100W halogen lights to get better visibility at night. The 80W halogens ended up baking my sockets and the wiring to my headlights... So, since I was going to have to work on it anyway, I decided to finally get some HID bulbs.

The kit was very simple to install, not much in the way of directions but really it was very adequate. They are dead simple to install, I could have done it in 15 minutes or so if it weren't for a couple of things that are specific to my Tundra. The truck came with shields for the stock bulbs, and these light ran into them. They were a bit of a hassle to get out, since the headlight assembly is completely glued tight and they are a little bigger than the hole for the bulb to go through. I also had to spend a few minutes figuring out how to put the stock rubber boot on over these bulbs. The bulbs had a twist lock bayonet style mount to lock the bulb to the big part in back for the high beam, and I had to work the boot on but it's all good now.
"

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Verified
1/5

2012-03-27

"I know this post is old but I wanted to weigh in on carhidkits.com. We purchased a HID kit for my son's 2000 Cherokee XJ. The kit consisted of 2 bulbs, 2 slim ballasts and one relay. We followed the installation instructions to the tee. Only one of the original bulbs worked in low beam and high beam. Carhidkits.com sent a replacement bulb for the non-working original. This replacement bulb worked in low beam but not in high beam. We contacted carhidkits.com again to get another replacement bulb. This time we had to pay shipping for a replacement of the replacement of the original bulb. The replacement bulb this time worked. With all working correctly, I ordered two backup bulbs and one backup ballast in case something quit working. Three months later and one of the bulbs quit working. No problem since we had two backup bulbs right? Well neither one of the backup bulbs works. Carhidkits.com will not return our money, nor will they replace the parts. Carhidkits.com wants us to completely uninstall the kit, box everything up, pay to ship to them so they can perform their own tests.

DO NOT BUY from this group. REPEAT, DO NOT BUY from carhidkits.com
"

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Verified
1/5

2011-12-16

"THESE GUYS ARE HUGE SCAMMERS! STAY AWAY FROM THEM! THEY CLAIM TO SELL GERMAN HID KITS WHEN EVERYTHING THEY SELL IS RE-BADGED CHINESE LOW AND VERY LOW QUALITY. I CAN'T BELIEVE THEY ARE STILL IN BUSINESS!"

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Verified
5/5

2010-07-15

"I ordered an HID kit from these guys and was so impressed with the communication and speedy delivery that I felt like I just had to jot down some notes on the experience. I was frustrated after ordering my first kit from a different vendor, (it took them 1 month ship and some parts were missing). So, I ordered a second kit, this time from carhidkits.com, and a very well packaged kit arrived within a couple of days. Informative e-mail updates on the order progress were also sent out. Overall, this was a great experience and I'll happily do business with them again."

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Verified
5/5

2010-06-10

"I work for a collision repair shop. I was in need of some replacement bulbs fast. The company I ordered from before was still on the way.. from where china?!. I called a rep an carhidkit.com. they were able to get me my bulbs at a great price and make a smooth transaction. I will be doing business again with my personal vehicle. A+ to the staff at carhidkits.com"

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Verified
4/5

2010-05-25

"I ordered a pair of bulb spacers from carhidkits.com. I received the spacers in about 4 days after I placed the order. The spacers were as described on the website. The only thing is that the shipping is a little high for such a small thing"

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Verified
5/5

2009-12-07

"I've purchased HID kits from these guys 3 times already. Once for myself, once for my brother's car and once for my dad's car. I am extremely satisfied with the service they offer. Great site to order, quick confirmation of order, great handling of invoices and shipping. Their staff is very professional and customer friendly. If you have a question, just ask them. Might you have a complaint, just mention it, they will be very helpful and the rare occasion I had one, they found me a very customer satisfactory solution. If you are looking for an upgrade for your car, carhidkits.com is definitely a company I recommend for the full 100%. "

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