"Ordering was easy and our order was received promptly as promised. The supercharger has been installed in our truck and is working fine. Great buying experience."
"Let's just say at first I was skeptical, but after working with Robert from "Car Parts Warehouse" over the phone I was very pleased and will definitely return for future business!!
Note: Customer Service -definitely two thumbs up:)
Your Happy Detroit Customer,
-Naaman"
"I called in to verify if the part I wanted to order was correct and I had excellent customer service to assist me and answer my questions. The representative that assisted me was Jacob, I was able to then process my order right over the phone. The transaction was smoothe and easy. Great Job!"
"I am very pleased with the parts I received. I will continue shopping at Car Parts Warehouse, because the prices are great and the service is 5*. "
"Excellent customer service. They directed me to the correct part the first time, sent it out right away, and answered all my questions. I had to do some follow-up with them later on and was helped by a staff person named Robert. He was AWESOME. Again, answered all my questions and helped me finish things up. I highly recommend Car Parts Warehouse and will definitely buy from them again. Jim Grant, Puyallup, WA"
"I just went to my great mechanic who discovered my air compressor was broken. He then took it to get a quote for a new one and parts alone were over $1000. I looked you up online (which makes me VERY nervous by the way) and Jacob was able to get me a complete comparable kit for $600 less. I am a woman and feel we sometimes will get taken advantage of when it comes to buying car parts. He was wonderful and very friendly and really took the time to explain what I needed and what I was getting. Jacob also assured me that I really was a good product and I could send it back if I wasn't satisfied as long as it wasn't installed :). We even talked a little college baseball. "
"I purchased a radio from Car Parts warehouse that wasn't working. Spoke to Jonathon Sales Manager who took care of the problem."
"JACOB. Was a BIG. Help made it easy "
"I recently purchased a little 1997 Saab 900 SE Turbot hat turned out needing a lot of work...I came across Car Parts Warehouse and have found every part I've needed so far! I have been helped by Jacob on two pleasant occasions and have been highly satisfied with his knowledge, professionalism, and honesty. I am definitely likely to turn to Jacob again for any future parts my little car may need to keep on cruisin'!"
"Jacob - was an amazing person and was able to help me with the price range and get a great product for my boyfriend. He was extremely nice and had a very welcoming voice. I think he is excellent and deserves a raise. He definitely defines customer service and talked me into that sale! Great Job Car Parts Warehouse"
"Rick did a great job - he was very helpful. Item arrived quickly and was exactly what I needed. Would definitely order from them again!"
"Shortly after listing a horrible review on this web page I was contacted by Jonathan a supervisor from Car parts warehouse, and he the negative situation a positive one. Thank you.
I received this part late in the mail. I have been told by several mechanics that the part I have is bad. I have spent over $200.00 in diagnostic test to come to the understanding that the part I ordered from this place was no good. I want a better part that is OEM and I DO NOT want it from a place that has already sent me a bad part and refuses to warranty the part that HAS A ONE YEAR WARRENTY! I called today 4/5/2013 to return the part and get my money back I was laughed at by the representative and he told me that there are NO REFUNDS they will only replace the part with a new one. I do not want another bad part I just want my money back and I was told that would not be happening. STUPID!!!!"
"Toby answered all of my questions knowledgeably and explained when it was something he didn't know. Got a great deal on the A/C parts I ordered. I got a new compressor not a reman, the orifice, accumulator, o rings and oil plus a liquid line.All of this plus free shipping and a free gold warranty. All this was still 300.00 cheaper than what the local auto parts store wanted for just a remanufactured A/C compressor. "
"Great customer service, Joe was very helpful and really comprehensive. You can tell this place actually cares for their customers and their priority is to make the customer happy. I will definetly continue shopping with Car Parts Warehouse in the future.
- Ernesto"
"Very nice service, they helped me find a starter for my chevy colbalt. "
"I had the pleasure of speaking with Eileen about my issue. I was EXTREMELY Pleased with the level of service I received! I had ordered the incorrect part and Eileen helped me return it and order the correct part.
Eileen was professional, well spoken, easily understood, and made me feel at ease - as it was my mistake. She is efficient and helped me place the correct order timely, to insure I met today's order cutoff. I appreciate Car Parts Warehouse working with me to insure I ordered the correct part and the response to return my original parts. It was a hassle free experience and insured I will buy parts from them again! I am also thankful they have someone of Eileen's high caliber to answer my questions and lead me through the return process."