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Featured Review


Verified
5/5

2013-02-21

"Called CPW with a question about a part I was buying online. Robert was excellent help, very friendly and knowledgeable. After he verified the part was in stock, he took my order right over the phone. Will definitely be calling Robert the next time I need a part! "

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Verified
5/5

2013-02-19

"Very easy transaction and part received promptly. Customer service was very helpful with a return."

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Verified
5/5

2013-02-19

"DARYL Was very helpful and took great care of me!!! Glad that i had DARYL as my salesman!!!!"

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Verified
5/5

2013-02-17

"Received the parts that I needed at a considerable cast savings. Sales person Justin was very helpful and knowledgeable about my purchase."

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Verified
5/5

2013-02-14

"Great transaction, knowledgeable staff. Glad I found you guys. Hope for many years of success on both of our ends. A+++++
Charlie
"

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Verified
5/5

2013-02-14

"The computer messed up during the checkout stage and Robert was quick to fix my order so it did not duplicate. I am very pleased with this company and the customer service. Thank you."

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Verified
5/5

2013-02-14

"My name is Mark. I called car parts warehouse to order a fuel pump for my 1998 Chevy. Robert was the associate that took my order. Robert was very curtious and friendly. He wanted to make sure I got the right pump as there is a one wire and two wire variance. He had me check my VIN # to be sure he sent me the right one the first time. I told him I had been trying to call parts geek and never was able to speak to a live person. At car parts I was able to get through to someone who cared about my business and made sure my order was correct. I'm glad I called these guys and received the service I deserve. I will use car parts warehouse again for my future needs. Robert did ask if he could send me a link to rate my satisfaction with their service. I told him that would be fine and I thank him for his excellent customer service he provided. It is associate like Robert that can build a lasting customer relationship. I too am in customer service an I know it only takes a minute to lose a customer like parts geek did. It is continued great customer service every time that builds a dedicated customer base of repeat business. Thank you Robert and Car Parts Warehouse.

Sincerely,

Mark Reese
"

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Verified
5/5

2013-02-14

"I had got a control arm kit for my mercedes and robert was very helpful and nice "

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Verified
5/5

2013-02-13

"Great price, fast shipping! My truck runs again. Thank you!!"

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Verified
5/5

2013-02-12

"I would just like to take a minute and express my experience with your sales rep Justin. This was my first time ordering with your company and it seemed like I was an old friend. Justin took his time to make sure I ordered the correct part and even looked up the length of the sensor for me. (I couldnt find it on your website) I look forward to using your company again in the future. And if Justin is reading this also.... Thanks alot for your help.

Sincerely,
Steve D.
"

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Verified
5/5

2013-02-11

"I would like to take some time to thank one of your employees named Abtin. Abtin was extremely helpful in getting me the correct part for my 1999 Porsche 911. Abtin's attitude was very positive and he quickly established a rapport with me. He represented the finest qualities of professionalism for Car Parts Warehouse.

Thank you for your support!!

Jim Janda
"

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Verified
5/5

2013-02-08

"Parts are on the car and worked out great. Very
happy with this tranaction. Be back with you.
Jay Stanley
"

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Verified
5/5

2013-02-06

"Daryl was very courteous, and helpful. Hopefully I don't have to buy another, but would again if needed.

Rob
"

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Verified
5/5

2013-02-06

"A great way to evaluate a company is how they handle the situation when something goes wrong with your order. That was the case with my order. Due to a warehouse mix-up I was sent the wrong part. I made a single call to customer service and after only a few minutes on hold, a very professional representative named Josh assisted me. Josh had me email a few pictures of the part I was sent and the part I needed. The very next day he called me back and assisted me with an order to get the correct part. I received the replacement part in only two days!! I shipped back the incorrect part and I promptly received a refund within just a few days. I was very impressed and overall very happy with the experience. Josh was awesome! The new part worked like a charm and I saved a lot of money. "

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Verified
5/5

2013-02-05

"JOSH IS AN "AWESOME" SALES REP HE HELPED ME EVERY STEP OF THE WAY WITH EVERYTHING AND MADE SURE I WAS COMPLETELY SATISFIED! WILL DEFINITELY BE USING CAR PARTS WAREHOUSE AGAIN FOR ALL MY CAR PART NEEDS! THANKS JOSH & CAR PARTS WAREHOUSE!!"

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