ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2012-09-24

"We got our diesel injector driver module, it worked great! The price was fair. Funny thing, I tried to order the same part from Chev dealer, for twice the amount, they didn't have it instock; the day mine arrived from you, they called and wanted to let me know they had just got another one in. Humm...maybe they were getting theirs from you too, and charging me the dealer price. Pays to shop around!

Reflection: Eric calls from just as I am getting this review in, and was extremely helpful. Always wondered if anyone actually monitored these things...will definitely be using your store again. Thank you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-24

"Excellent Service! THANK YOU!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2012-09-22

"I want to thank Addison Jorgensen for assisting me with my return, his customer service was excellent.

Deliverly was next day with no added charge considering I live in Los Angeles. Price were fair compared to other sites. I purchased a fuel pump for my 04 Avalanche, the part # was correct but the item shipped in the box was not the right one.

I spoke with Johnny regarding the returnig of the wrong part and he gave me the wrong answers under the circumstances. He needs to take a few pointers from Addison. Customers service should come first, not the amount of orders one can process in a day.

Addison made it right, i will buy from them again.

Johnblk
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-20

"Absolutely Awesome customer service... Eric Powers was a great help.. Thanks Eric

Shane
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-20

"Great price . Free shipping .Arrived on time and was what was ordered . Thier customer service was a great help .Will check them first and will be ordering more from them in the future ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2012-09-20

"A LITTLE DISAPPOINTED THE FIRST FUEL PUMP LASTED 1 MONTH ABOUT 400 MILE,THAT COSTED ME $136.00 FOR TOWING $70.00 FOR UPGRADED
PUMP $328.00 ADDITIONAL LABOR = TOTAL $534.00 ADDITIONAL
SO THE TOTAL ADDITONAL COST OF MY EXPERIANCE FOR A SUBGRADE PUMP WAS NOT GOOD ALTHOUGH I WAS CREDITED $130.00 FOR THE ORIGINAL PUMP I AM STILL OUT THE LABOR AND TOWING =$464.00
A TOTAL REPAIR COST OF $998.00 I WOULD LIKE CONSIDERATION FOR A CREDIT AS THE ORIGINAL PUMP COSTED ME MORE THAN A DEALER PART
I CA BE CONTACTED AT THIS E-MAIL OR ***-***-**** THANKS Kevin D
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-20

" I bought a window motor from Chris at car parts ware house and the service was great! Part was correct and in stock to ship the same day!! I will use these guys again! Awesome service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-20

" I needed and alternator for my Chevy S-10 and all the parts store in my area we so expensive. I called Chris at Car Parts Warehouse and hooked me up with a awesome price! Part has been installed and is working great! I would 100% recommend Car Parts Warehouse to anyone! Awesome Crew!!!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-19

"I was able to get the replacement parts I needed at a great price and they came to me with no freight charges. The parts also came quickly. I had some technical questions and I was able to talk to Jonny and have all my concerns completely resolved. I will definitley make this my first stop for my next parts purchase. Thank You"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-19

"Jonny was a great help and very nice to deal with , I will use your site again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-19

"Although the prices are tempting, there is a reason. While I'm sure their OEM parts are OEM, their Aftermarket parts are defective or visually lesser quality than OEM.



I spoke to a Sales Associate (Ryan) and he aknowledged my problem, aknowledged the scenario, and fixed it immediately over the phone. Ryan made it as painless as humanly possible to make sure we ended the call with a smile on my face and the right parts in my car.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-17

"After searching extensively online, I finally ordered a set of new air struts for my '03 Range Rover from Car Parts Warehouse. They were listed as OEM and were priced very competitively. The price was so much better than the dealer that my SCAM Radar engaged. I was afraid that I was about to receive some refurb'ed junk! I am happy to report that the parts arrived in boxes labeled Delphi (OEM) and appeared as new. After installation they are working perfectly! Overall, a very good experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-17

"2nd fuel pump(different vehicles) both arrived as expected. Prices about 1/2 of local. appear to be same as oem. Both installed and working up to specs on pressure gauge. Thanks for supplying new style connector.
appreciated the link to UPS delivery system. I'll be sure to check out Car Parts the next time I need something.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-09-17

"WARNING: Please contact me BEFORE you make a purchase. I will send you the complete transcript of the conversation with this company. You can not return an item for a refund regardless if the parts ordered are defective or not. My email addy is ****@**** Write me and I will send you the complete transcript so that you can decide for yourself BEFORE you order. You will be sorry if you do business with this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-17

"The service was great and the delivery was fast..... Thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A