"Ordering was easy and our order was received promptly as promised. The supercharger has been installed in our truck and is working fine. Great buying experience."
"Fast service when needed. Car has never run this good. Great pricing and discount. I couldn't ask for anything more."
"Sent the right part and sent it quickly. Thank you"
"You were the only people who took the time to locate the pump for my 1997 aging Mercedes 420. The pump supplied to me looked like new and was installed without any problem whatever. I will certainly go back to your people for any other needs I have for either the Mercedes or our BMW or Lexus...the fleet always needs help.
thanks for doing business so professionally"
"I recently ordered a supercharger for my 1994 Pontiac Bonneville SSI from Car Parts Warehouse. The replacement part arrived on time and I am extremely happy with its performance. Thank You Car Parts Warehouse for carrying parts for my 17 year old vehicle. I was afraid that I would have to search junkyards for a replacement part and now I have a rebuilt unit with a 36 month warranty. Thank Again!"
"I actually ordered the wrong part and had to call several times to get it right. Every person I talked to was more than helpful and with their help I was able to get the right part I needed. I was sent a return label with the second shipment, so I did not even have to pay to ship the incorrect part (which was my fault) back to them. Every aspect of my purchase was nice and customer service is incredible."
"I got a quote from a local repair shop that was astronomical($400) to replace the Mass Air Flow Meter on my 2000 Avalon. It uses 2 screws, in plain view when you look under the hood, which I didn't do, to remove and reinstall. There is an electrical connector that plugs in on the side but it fits only one way -- like plugging in the electrical cord on a table lamp. Anyway, I bought a remanufactured part from Car Parts Warehouse for $65 and had a friend with mechanical abilities take less than 10 minutes to unscrew the 2 screws, lift out the old part, drop in the new one, screw in the 2 screws and use his OBD2 reader to clear the CEL code and I was good to go. (After seeing it done once, I think Ray Charles could do this)SAVED ABOUT $335! Service with delivery via UPS was prompt. I called Customer Srvice to verify address for the core return and sent back the old part today via USPS for $2.73 so I can get the $15 core charge credited to my VISA card. They are now my car parts warehouse if I don't have to have it today, in which case Advanced, O'Reilly and AutoZone can compete for the sale."
"HAD WHAT I NEEDE AT A FAIR PRICE. FAST SHIPPING EVEN WITH THE HOLIDAY. tHANKS A LOT."
"Order was fast. Contact communication. One of the best car parts places I brought from. Actually one of the best best stores out there. Thanks again. Will buy from again."
"Great service and even better prices! "
"Deplorable customer service. I made it a point to call and discuss with a person the part I needed to order instead of relying on the Website. They send me the part without the right connectors for my vehicle which the person on the phone didn't tell me or cared to ask. I end up buying the part at a local part store since I had everything dismantled. Trying to return it without incurring in extra charges was a challenge. My money was credited to my account after much negociation. A really bad experience overall. I will never do business with this company again."
"I was very wrong about my opinion of Carparts Warehouse. Because of a misunderstanding wth a man named Jonathon, I made the mistake of giving CPW a bad review. I got a call from Eric Powers who has renewed my faith in the company and exceeded my expectations of any customer service I have ever recieved. CPW really does care about customer satisfaction and proved it to me with flying colors. If I could Give them 7 Stars I would, unfortunately The highest is 5. I cannot thank Eric enough for the excellent Customer service and the prompt attention he Gave me. Thank you so Much I will highly recommend CPW to everyone I know and will certainly order from this company again A+A+A+"
"Great service, on time delivery. "
"Eric was very helpful in answering my questions on returning the part to receive credit for the core. The part worked great and was easy to order and track."
"Very trusted site. Easy fast payment and quick shipping"
"Excellent service!! Excellent salesperson!!"