ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
4.38/5
Shipping & packaging:
5.00/5
Customer service:
4.38/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2011-10-15

"This is my first international order and I have to thank the patience and attention of Car Steering wholesale staff. If you need something that they have, buy without fear."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-12

"Great service. I ordered it on a Sunday night, I had it Tuesday afternoon and I paid for standard shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-08

"This is the first order that I have made and was extremely satisfied with the friendliness of the sales reps. They answered all my questions and explained how the shipping worked. I have given their address to my mechanical shop, and am sure that they will also be ordering parts also"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-10-02

"Great company to work with. Steering rack worked fine. Core return went well. They even amswered an email question promptly. Thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-01

"Excellent service from james. Power steering rack installed and 1993 bmw 325IS drives like brand new. fair price and fast shipping. thank you! I'm trying to figure out what parts I need for new a/c next"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-25

"there are working profesionalists and very understanding peaople...
i was sitecifed with all servicies
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-09-22

"Got it, Installed it, Works like a charm. Many Thanks 2 Ya!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-09-21

"Great product at an extremely reasonable price. Easy to order online with quick shipping & most important the Pre-Paid Mail Return Label made it a breeze"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-09-21

"Had a problem with the shipping of my part. However, when I expressed my concern, Car Steering called me and explained what happened with my order and I truly understand the reason for the delay. I must admit that I was truly impressed with the effort that they put forth to make sure that I was satisfied. Based on their customer service I would truly recommend this company to anyone that is in need of a part that they carry. Their Price was the best that I could find on the internet and the customer service was top notch, what more could you ask for. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-21

"Got the part in 4 days and it was the correct part which is an issue sometimes with an older car - 72 Road Runner - Weater has been bad so we haven't had a chance to pull the old one for the core refund but I don't think we will have any issues with that either. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-20

"Great service and super-fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-17

"I spoke with Bill who took my order. He was very helpful and was even able to offer me a discount on the pump I needed with the rack and pinion I ordered.
He told me my order would be shipped that day and I received an email telling me it had as well as a tracking number.
The order arrived on the day projected. Installation went smoothly except for a trip for needed banjo washers and "O" ring and a jam nut for the pump pulley. The new pump shaft was 1/2 inch shorter than the one replaced.
The core was sent back with UPS and should arrive 9/21. The shipping box is excellent, very sturdy. I rate your customer service 5 stars.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-09

"Best customer service I have ever encountered. Very professional company. My part shipped quickly and was perfect."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-09-01

"excellent service, very helpful when I had questions. Same day response to inquires. There is no reason these guys won't be around for a long time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-09-01

"The shipping could have been a little faster, but the rack looks brand new and was tons less. Overall very happy I will use them again!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A