"do yourself a favor sand stay away from Sheref and this company. They do not honor written agreements and instead of releasing funds that were pending they cancelled the account because it was not "making them enough money" and now have held hostage money that we charged and will not release it to us.

Has not honored one thing that was signed by both parties in our agreement and will not pay money that is pending. "

"Did not receive anything at all"

" I called so many times and they kept telling me they were going to call me back and they never did."

"We placed an order on 25 Mar 2024 for a card swipe reader and as of 17 April we still have not received it. I contacted their support and was told that they would look into it and provide me an update on shipping and I have not received the item or an update since. Will definitely not be ordering from them again."

"Great product and easy online checkout "

"I ordered a Z8 power supply and it was received as expected. Thanks."

"I spoke with three different customer service reps and ALL were very friendly, professional and helpful. However, I got two different views on whether the Walker c2x Bluetooth will work with Authorize.net. The first person said yes. The second person absolutely not...it was the wrong one (though there was no info about another one) and said she keeps getting the one I bought returned because it does not work with Authorize.net. At that point, my unit had not been shipped by Monday (though it should have been shipped on Friday), and I asked if she would cancel the order. She said she would try since it hadn't left the warehouse.

The next day I get a notice that the unit will arrive on Wednesday! (Guess they don't listen to their service reps!) Anyway, I got the unit, and after I had talked to my merchant service company, who said the unit could work with another app (that no one knows which one!), I called Cardmachineoutlet.com again to get more info on the product. I was again told it would work, don't despair! Well, it doesn't work and I'm unfortunately having to send it back and wait for one that will.

Suggestion: Put the info on your website specifying which companies, gateways, etc that your units work with, especially if there are more than one of the same kind of units. It would REALLY help us neophytes and it would increase your sales!!

Overall...customer service friendliness: 5stars
Product knowledge: 4stars
Webpage details of products: 3stars (need more pics and descriptions.
Will I purchase again from Cardmachineoutlet.com? Yes...good prices, friendly and fast customer service
Return policy: TBD (though I'm sure it's great!!)
KK"

"They were great to work with! Had all the answers to my questions and got me all set up when I received the equipment. "

"Very functional and handy and great customer support rep Greg!"

"Answered questions in chat and delivery was seamless. Thank you."

"Excellent service. Thanks so much."

"When card machine outlet first reached out it didn't seem real. Too good to be true. We decided to give it a shot and sure enough it was true!

We had to buy new card readers, but that expense will be cover in savings fast! Now we own out card readers and are saving about 90% over our previous processing merchant.

If you have a retail store like we do, small store with few employees and one location, you need this. Could be the difference in making a pay check or not. "

"So fast the delivery, thanks a lot!"

"I have been looking for some terminals in the industry, and had no luck in find them until I came across CardMachineOutlet. I was able to purchase what i needed in a timely manner and saved my merchant account. They are prompt, professional and respond to inquiries and orders quickly.

"

"they did a great job, with excellent shipping time and everything works fine.
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