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Product & services pricing
4.68/5
Chance of future purchase:
4.61/5
Shipping & packaging:
4.66/5
Customer service:
4.72/5
Return/Replacement policy:
4.85/5
Featured Review


Verified
5/5

2020-01-15

Coretec Amelia Oak LVF

"Chris in sales at American Carpet Wholesalers was awesome in helping me locate the color flooring I had seen online by Coretec and he got my prior order changed to that color before it was prepped for shipping. He got the material to me fast and it was installed and looks fabulous. The installer loved the material and said it was very good quality and easy to install. Everyone loves it and neighbors and realtors are calling me for the details and where to get it. I saved several thousand dollars over flooring store quotes and got my entire home done instead of just some rooms. I had a great experience and love the new floors."

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Verified
5/5

2020-01-15

Awesome

"From the Gentleman who picked up the phone to the delivery and product everything was just awesome. Thank you it is rare that that happens - you made it very easy. I will be using American Carpet Wholesalers for a new house this Summer. Thank you. "

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Verified
5/5

2020-01-15

Outstanding Customer Service...Twice

"This is the second time I've ordered from American Carpet Wholesalers and both times I've had outstanding service. The first time I ordered from them was to replace tile that had been destroyed in a flooded basement. I wondered about grout color and the customer service representative told me the exact color to order. The project turned out beautifully. Recently (December 2019) I wanted to replace my hardwood floor. I ordered the flooring on a Saturday and had it within the week. Before shipping they called with a question they had with one of the items I ordered. If they would have shipped it as ordered, it would have been the wrong item.

Their selection of inventory makes it very easy to get what you need/want. I would not hesitate to order from American Carpet Wholesalers for a third project!!
"


Verified
5/5

2020-01-15

Great service

"Was such a pleasure to work with him and the time he took in helping was a whole new experience
I would and have told everyone I know that may need anything they supply to deal BBC with them.
I will always be grateful I choose them to deal with
Thanks
"

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Verified
5/5

2020-01-15

Knowledgeable and helpful staff for quality products at great prices

"I landed on a flooring I loved and was able to purchase it here for over 25% less than in a retail store! Staff were very helpful with my purchase. Love my new flooring!! Will be back when I finish the rest of my home!"

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Verified
5/5

2020-01-15

Great service!

"A wonderful experience! Ben was great. Prompt responses and excellent communication. Product arrived promptly and was in perfect condition. 41 cartons of engineered hardwood with a smattering of vinyl planking. Doesn't get any better than that! And Ben, love your accent brother!"

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Verified
5/5

2020-01-15

Very happy

"I worked with a lady named Sonia who was very knowledgeable and helpful. At one point we even had a three-way conversation with the man that was going to lay down my carpet. I also had a piece of rug bound. It turned out beautifully and the color matched perfect. Everything went very smoothly. I would use American Carpet Wholesalers again."

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Verified
5/5

2020-01-15

AMAZING CUSTOMER SERVICE

"I dealt directly with Ben Upshaw who was nothing short of amazing! We had some work done to our house and needed to replace some congoleum tile that got damaged in the demo. We could not find it anywhere until we found American. We ended up calling in just to make sure that it actually was the correct tile. Ben was amazingly helpful and we got our tile in 3 days.

I would definitely utilize American again!

"

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Verified
5/5

2020-01-15

Excellent Service and Excellent Products

"We had a leaky pipe in the wall and had to replace some older wood flooring that nobody seemed to have the exact match to but when I contacted American Carpet Wholesalers I had an opportunity to speak to someone that actually knew what he was talking about and found me the perfect match. We received our flooring relatively fast (coming across the country) and it was perfect! Thank you American Carpet Wholesalers!"

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Verified
5/5

2020-01-15

Teri deserves a promotion

"My sales rep, Teri makes every sale seamless. If she ever went with another company I would follow. "


Verified
5/5

2020-01-15

Great Help

"sales associate was able to get me answers to my questions in a very timely fashion."

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Verified
5/5

2020-01-15

Quick and Courteous servive

"Always get quick and courteous service. Durable and beautiful flooring!"

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Verified
5/5

2020-01-15

Awesome service

"I had a easy time with my sales lady. She knew the product and its limitations. She processed the order quickly and it arrived on time. "

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Verified
5/5

2020-01-15

Great company and great experience

"I reached out after finding them online. Their prices were much better than anything in my local area.

Representatives were very helpful and responsive. Delivery was on time and went very smoothly. Thanks so much!
"

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Verified
5/5

2020-01-15

LVP(Glue down)

"I was nervous about purchasing the plank online, but this was my only option because that many vendors don’t sale the brand I needed. Also, I’m a new home owner & I needed the plank that was the exact match to my foyer! So, what the heck I tried! EVERYTHING was securely package & it was exactly what I needed. Did I mention the price? THE BEST! I search for almost two weeks to find the right price & BOOM! This is the place to be.... I also, called the location in North Georgia & she was Soooooo helpful!"

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