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Product & services pricing
4.70/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.65/5
Customer service:
4.76/5
Return/Replacement policy:
4.79/5
Featured Review


Verified
5/5

2020-01-15

up north cottage

"Flooring was exactly what I wanted. Price was significantly less than local flooring guy. Delivered timely to our cottage in Northern Michigan. Planning on ordering the remainder of the flooring as project moves forward. "

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Verified
5/5

2020-01-15

Excellent Service

"Contacted company twice for 2 seperate quotes. Received both quotes within 24 hours of inquiry. Ended up purchasing items both times because i shopped around and pricing was best here and beat competitors by large percentages as well. My customer service rep was pleasant, friendly and am extremely pleased with their service and will continue to do business with them. "

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Verified
5/5

2020-01-15

My go-to source

"I'm a DIY'er and have been buying hardwood flooring from American Carpet a few times. They have the best price, even after shipping cost. I also picked up from their warehouse once without any issues. Great service and easy buying process. "

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Verified
2/5

2020-01-15

Retrade mess

"The good: carpet arrived quickly. Local shipping company was very responsive and accommodating, product is in great condition.

The bad: I was quoted a price, twice, once via email and once on the phone, for the carpet we wanted. After deliberation we finally decided the price was too good to pass up, so we decided to place the order, at which time we were informed that our quote was about $2.50/sy lower than the actual price. We had lost our local carpet sales/install option at this point, so we had no choice but to proceed. We again decided to place the order, at which point we were now informed that one of our options was discontinued and unavailable for purchase. Perhaps it sold out in the 48 hrs it took for us to move forward, but it felt like the sales rep never checked stock when we attempted to place the order originally. So, the overall process took an extra 5 days to place an order due to a price retrade, a discontinued product that was discovered at the 11th hour, and slow response time to revise our quotes.
"

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Verified
5/5

2020-01-15

Great product

"Great service and product!
Shipped on time! Highly recommended
"

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Verified
5/5

2020-01-15

Church project

"We remodel churches and have used them for the carpet several times they have always done amazing."

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Verified
5/5

2019-11-16

Great Price, Great Communication, Fast Shipping

"I puchased carpet and lux laminate flooring and got the best price. I saved over $1300 by going through American Carpet Wholesalers. This is my 4th purchase through them. "

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Verified
5/5

2020-01-15

Absolutely amazing every time!

"I have always had a great experience with your company. I primarily work with Greg who is outstanding, professional and prompt in providing me answers to my questions. "

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Verified
5/5

2019-12-18

Luxury tile purchase

"uneventful, as it should be."

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Verified
5/5

2019-12-17

Great service!

"They provide excellent customer service. They give you clear and simple answers to all your questions. I would buy from them again if I have additional flooring need."

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Verified
5/5

2019-12-17

"Great experience with American Carpet Wholesalers from start to finish. Had to match flooring for an installation done several years ago and Greg **** walked me through the entire process from specification to payment, ensuring I got the flooring items I needed, when I needed them --- and at a great price that couldn't be matched anywhere else! Ordered the Chesapeake Vero Beach hardwood flooring and it looks amazing throughout the house. Will definitely come back for my next flooring project. Thanks!!"

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Verified
5/5

2019-12-17

Vinyl Plank Flooring

"We purchased the Mannington Adura Flex luxury vinyl planks. Everything was as advertised. Shipping was prompt and everyone we dealt with was courteous and helpful. I would definitely order from this company again. We are well satisfied. "

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Verified
5/5

2019-12-16

Delivered as promised

"Correct flooring delivered as promised. They called the morning after I placed the order to let me know that they were out of stock on the coordinating t-molding and discuss how to handle the situation."

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Verified
5/5

2019-12-15

Easy order and delivery

"Ordered Armstrong Alterna flooring for our kitchen. The ordering and delivery went without problem. I will definatley use American Carpet Wholesalers again."

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Verified
5/5

2019-12-14

Hi carpet review

"I was able to save quite a lot of money for the carpet. Everyone I spoke to was pleasant and helpful. I would definitely order from here again!"