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Product & services pricing
4.70/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.65/5
Customer service:
4.76/5
Return/Replacement policy:
4.79/5
Featured Review


Verified
5/5

2019-11-15

Great experience

"This is the second time I have ordered carpet from this website, price is great, and order came in a lot faster than expected."

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Verified
5/5

2019-11-15

Rep

"Your rep was so kind, helpful."

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Verified
5/5

2019-11-15

Amazing and Helpful

"From the time I called to get information about the vinyl planks to buying them I got everything I needed to know about them. I talked to two different people and I was very pleased they were very friendly and helpful."

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Verified
5/5

2019-11-15

Great

"Very good service
Thank you
"

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Verified
5/5

2019-11-15

Fantastic Company

"When my husband and I decided on a certain brand and style of vinyl plank flooring, we found it would cost about $3000 at our local flooring outlet. After exploring online for that brand, we found it was available at American Carpet Wholesalers. My husband called to get more info, and ordered it. This company is super professional. Our flooring came as promised in the time frame they predicted, in perfect condition. The floor is gorgeous and we saved $1000! Couldn't be happier!"

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Verified
1/5

2019-11-15

Quality of product

"I ordered 1 box of strip vinyl plank to complete a flooring project. The material finish was not even close to the material I had. All numbers matched all labels were correct. Due to your return policy I was stuck with it and had to throw it in the garbage."

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Verified
5/5

2019-11-15

Super Happy!!

" I found the floor I loved locally, but the price was prohibitive so I searched the web for a place that sold the same brand of flooring and found American Carpet Wholesalers. Took a chance and called, and I'm so happy I did! My customer service representative Sonjia was extremely helpful, informative and personable. She walked me through the order and shipment processes quickly and to top it all off, gave me an additional percentage off the posted price on the website for a savings of $1500.00 less than the locally quoted pricing! The flooring came when promised and quality and beauty prevail! Thank You!"

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Verified
5/5

2019-10-23

Awesome customer service!

"Regina provided excellent customer service!
She was responsive by phone, sent followup emails, was friendly and efficient.
As a design professional, I rely on industry partners who can deliver on their promises. Regina went above and beyond when she provided a referral for an installer for my clients who live in a rural area.
I look forward to doing more business with her in the future.
Rebecca
"

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Verified
5/5

2019-10-23

Great buying experience!

"Highly recommend this company!"

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Verified
5/5

2019-10-21

Great prices easy process.

"This is the second time we ordered hardwood. The prices are great and the delivery is a simple process as well. We ordered same hardwood that we had in our home and it matched perfectly. If you know the brand and color you need then this is the place to purchase it. We install our hardwood ourselves so it works for us!"

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Verified
4/5

2019-10-17

Shaw Argon Armory

"This is the second order we have placed with Carpet Wholesale. The ordering process was easy, the pricing was great, and the delivery was smooth. We were able to get better pricing on materials for our home owners and their project to stretch their budget further. I have worked with Teri both times and it has been an awesome experience. I will certainly use them again!"

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Verified
5/5

2019-10-17

Theater carpet

"I searched all over the internet for my home movie theater, and not only was Terry extremely helpful but she was very patient. Terry, thank you for helping me choose the right carpet and padding, but you were very patient with me because i changed my mind several times. Your superiors should know that if it was not for you, I probably would have gone another route. You helped me make the decision and most importantly your customer service was impeccable. "

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Verified
5/5

2019-10-15

North East GA Builder

"Greg is always very helpful, great one stop shop for all your flooring needs."

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Verified
5/5

2019-10-15

EXCELLENT QUALITY AND CUSTOMER SERVICE

"WE PLACED AN ORDER WITH REGINA 2 TIMES RECENTLY AND THE ORDER WAS CORRECT AND THE PRODUCT IS VERY HIGH QUALITY. I DID NOT HAVE TO WORRY ABOUT FOLLOWING UP ON THE ORDER DURING MY DESIGN PHASE OF THE PROJECT-EVERYTHING WAS ON TIME AND THE BEST POSSIBLE QUALITY. RON R."

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Verified
5/5

2019-10-15

great service, helpful salesman

"We purchased flooring for a custom home being built for a client. We are in a rural area and did not have access to the product they wanted locally. They made the process easy and shipped here with no issues."

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