"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"Grade A shopping with American carpet with good prices. Had water damage from a busted pipe and had a 7 room remodel. American carpet had the flooring products we wanted at the best prices. No hassle customer service when we had some technical issues with bulk freight shipping. They informed us of just what to expect. Would buy here again."
"Bought a pallet of vinyl planking. Not only did the delivery company not make an appointment (we'll come anytime that day and give you 30 min notice) but they sent a semi that couldn't come into my neighborhood. My contractor lives nearby and ended up shuttling the planks from the nearest road in his car (at my expense). Delivery company also tore the top of a box and scratched one plank, no big deal since i had extra but still! The seller was great though and i would buy from them again. "
"My customer rep Sonia was wonderful from the pricing to the delivery of my flooring. She advised me how everything was going to happen and what to expect and told me how to accept delivery! She is an asset to your company. I love my floors!!!"
"Ben was very helpful providing product information and completing the order. The product was delivered on time and in good condition. "
"I ordered some luxury vinyl plank flooring. The employee was very helpful at getting everything ordered and confirmed. It arrived quickly and in good condition. Overall, the cost was just over half what I could find locally, even including shipping.
They were very clear that it is a freight shipper, and they may not come down the driveway. We ended up meeting the driver and unloading at a better location, because we do not have turn around room for tractor-trailers on our dead-end. That is the only downside, but the price offset was worth it to me!
Overall, happy with the service, cost, and product!"
"I received courteous & professional assistance placing order & it was shipped & received right on schedule."
"I was replacing flooring in a rental house. I was able to find quality flooring for less than half the price of anywhere in my local area."
"Called and spoke to Ben. He gave me a quote. I told him I would call other places for a quote. He said "you're not gonna find a lower price than us". I called other places .... Ben was right!! also, he had what I needed in stock.
Great price and service. Also, received items soon than expected.
Thank you!"
"Super easy to work with. Quick and easy delivery. Saved us approximately $2,500 on the exact same flooring we found in a local show room!!!"
"We have been doing home renovations for about six months and have relied on this team to help us match flooring in our home beautifully. Their product is high-quality, their services stellar, and delivery is super fast."
"Customer service was very friendly and helpful! They were able to provide me with all the information I needed and even gave me some tips along the way. Product was great and shipped quickly! Thanks!"
"Worked with a great gentleman. He got me what I needed and got it delivered on time as expected. I would not hesitate at making them my first choice next time or any time. "
"Lamar is on the ball, Call that man and he will give you very prompt answers and seems to truly care about his customers!"
"Excellent Service, fast delivery, price was outstanding!!! George was great to deal with."
"Bobby is truly one of the nicest sale reps a company could have. I feel he is an asset to your company. He is the reason for me to return and continue to shop with you. "