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Product & services pricing
4.64/5
Chance of future purchase:
4.63/5
Shipping & packaging:
4.66/5
Customer service:
4.72/5
Return/Replacement policy:
4.85/5
Featured Review


Verified
5/5

2019-05-15

new flooring

"The tile arrived even faster than I thought it would, the boxes of tile and adhesive were in perfect condition. Ordering was easy and I'm very pleased with the service and result."

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Verified
5/5

2019-04-15

Serafino Two

"Got a great price, best price I found at any competitor and ordering was very easy and professional. Delivery was very very fast and easy. I have made 4 orders now and plan to continue to place orders with ACWG on a monthly basis will probably buy a pallet every 1-2 months as well as other accessories. Steve Brock my sales person went above and beyond to get me great pricing and get me the materials I needed on time. He also has done a great job with following up with me when I need more material. He is very easy to reach and always returns calls and sends out quotes promptly. I look forward to working with Steve and ACWG in future. I am also going to look into my other flooring needs with ACWG to see if they can beat prices which I am very confident they can. I have been recommending to other builders, contractors and consumers this company as having the best pricing and I know of at least two other people who are ordering from ACWG since then."

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Verified
5/5

2019-05-15

Two Thumbs Up

"Ordered Twice from them now, both times were outstanding experiences! "


Verified
5/5

2019-05-15

Great value and fast shipping

"Second purchase from them and again we love the carpet! Great carpet it is just the shipping cost cuts into the great value. "

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Verified
5/5

2019-05-15

Luxury Vinyl Plank.

"Lamar was a HUGE help in sending me the LVP I requested. I was shortshipped some edging and within a few days it was delivered. No questions asked. By going through American Carpet Wholesalers I saved a few thousand over a Cash & Carry outlet. I highly recommend ACW."

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Verified
5/5

2019-05-15

Great!

"Easy to order. Great peoduct! Wow recommend to everyone!"

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Verified
5/5

2019-05-15

gfulton in Arkansas

"Product arrived quickly and without any problems. The ordering process was painless and representatives of the company were friendly and helpful."

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Verified
4/5

2019-05-15

Very Good

"Co.mu icatiion good and we got what we needed. RE: salesman Mike"


Verified
5/5

2019-05-15

Great!

"Love working with Teri! So helpful!"

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Verified
5/5

2019-05-15

Floored by Excellence!

"I contacted ACW to get a quote on a style and model of LVP flooring we had installed in other parts of our home a year ago. The requested quote was for an amount of flooring only one third the size of the order of a year ago from another vendor, yet ACW was able to match that exact same price. The vendor for the previous order would not match that price again due to the order being smaller. One other vendor I contacted asked what the lowest price was on the style and model I was ordering. When I told him, he stated that there was no way the quote was for that product from the actual manufacturer. He said I would be getting a knockoff version. I had boxes left over from the previous install and when the ACW order came in, I carefully checked the numbers on the boxes. They were the same. Since I was trying to match the LVP in this order with the flooring already laid, there was the possibility of a color mismatch. I pulled a sample from the previous order and compared. They matched up perfectly! Along with being able to get the exact product I wanted, we also had a great experience during the entire ordering and delivery process. As a result, the LVP was here and ready for our installer well before he arrived to do the work. I would highly recommend ACW should you be considering ordering flooring to enhance the beauty and value of your home."

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Verified
5/5

2019-05-15

Thrilled with my new carpet

"I fell in love with a shimmy dove gray carpet from a local retailer in my very rural area in the western US, but the price tag of $48 sq. yard was very high since I needed 75 yards. I searched for alternatives and found American Carpet Wholesalers. Their quote for the same carpet was $20.52 sq. yard. Cost of delivery was very low considering I live 2000 miles away. Delivery time was estimated to be 2 weeks but the carpet arrived in much less than that, in excellent condition. It is perfect! https://photos.app.goo.gl/r9sXespmt1Z1VBCA8"

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Verified
5/5

2019-05-15

excellent value

"Could not find a better price for the product I wanted. I checked 5 local venders and American CW was the overall best price for the same product."


Verified
4/5

2019-05-15

Happy Customer

"The customer service person was nice and knowledgeable. The order was shipped in a timely fashion and it was not damaged. Smooth transaction,"

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Verified
5/5

2019-05-15

Super nice people!

"Pricing for the flooring I was looking for was the best I found. I needed personal assistance with the order and everyone I spoke with were very nice and accommodating. I made a mistake in the shipping information and they even fixed that situation for me! I wouldn't hesitate to order product through them in the future."

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Verified
5/5

2019-05-08

I JUST COULD NOT BE HAPPIER!

"This was my first time ordering something of this magnitude over the internet/telephone from a company that was unknown to me BUT locally I was told that the flooring i wanted was back ordered for 4 - 6 weeks and that just would not work for our situation. I found American Carpet Wholesalers by searching the item number of the desired floor. The gentleman, and I do mean gentleman who answered the phone, LEMAR at ext. 166, was so very helpful and said he would see if he could find it and promised to call me in the morning. By 9:00am, the next day Lemar, called to let me know that they did in fact have it in their warehouse in Atlanta. The rest is history as the flooring was delivered to Pennsylvania on the EXACT day that we need it. I almost forgot to mention that in addition to the GREAT customer service provided by Lemar and the excellent communication via email thru the whole process, we saved OVER $500.00 and that included the shipping. I strongly recommend you contact Lemar at extension 166 for all of your flooring needs!!! OH I ALMOST FORGET, the trucking company they used, Saia, Inc. was as outstanding and professional as American Carpet Wholesalers"