"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"Everything was as advertised. The price was excellent, the shipment came fast, the product was beautiful. We couldn't be happier."
"Greg was very thorough and good to work with."
"Second purchase. Very helpful on phone. Order arrived in timely manner. Excellent product."
"Best value found online for the exact product we found in town. Product was delivered on time and on budget."
"We were treated with great care by the Dalton firm and we Love our new floors. Skylar was a great no pressure sales lady that made sure we were treated right."
"Our flooring choice arrived on time and as described. American Carpet Wholesalers sent timely emails regarding my order and the shipping. I was grateful I could find a place to purchase the small amount of vinyl flooring planks I needed to match what was already in the house we just bought. Hooray for internet shopping!"
"I had a few questions about the product I was interested in. I was provided with wonderful responses in a timely manner. The entire process was very smooth and arrived as promised. I was kept informed throughout the entire process by email communication. The product arrived and was exactly as expected. Would highly recommend this company! "
"The order process was quick and easy. The product actually arrived a day early. The flooring was exactly what we were looking for. "
"Wonderful experience! Knowledgeable staff, answered questions quickly, shipped quickly and great quality. My go to business for flooring needs!
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"Beautiful product at a greatly reduced cost! Thanks for the wonderful service "
"This is our second purchase from American Carpet Wholesalers. We bought carpet tiles for an office remodel 6 years ago and just now bought similar carpet tiles for a project at home. I made our latest purchase on Christmas Eve, the order was shipped on Dec 26 and delivered on Dec 28. Can't really ask for better than that!"
"Mike Ellis was great he really knew his materials and made it work as I ordered Over 6k in material. "
"I ordered a sample to make sure we would like the final product. They had to order the sample in to their warehouse (3-5 business days) and then mail to me (another 3-5 business days). I thought they could have shipped both items at a faster rate, but I was ok with what they were saying and asked them to go ahead and do it. Two weeks later I still hadn't received the sample so I called and they said they received the sample but forgot to send to me. So that put us a week behind what I already thought was too long. We finally received the sample a week later on a Thursday, looked at it that night and confirmed it was what we wanted, and ordered it the next day (Friday). I was told it was going to be 3-4 business days this time (rather than 3-5) since it was being freighted to us, so technically I was expecting it that next week by Thursday, Friday at the latest. They sounded very sure of themselves about this timeframe so I schedule the installer then for the following Monday as we wanted to get it installed before Christmas. Then the item didn't ship until Wednesday, and didn't arrive until the next Tuesday (1 day after I had installers scheduled). Lucky this installer was able to install Wednesday of that week due to their not-so-busy workload, but it very well could have put us behind a week, which would have been after Christmas. Overall the shipping of these items took a total of about 4 weeks, when really they should have been able to overnight the sample (2 days total for first 2 shipments) for the amount I was about to pay for carpet, and then freighted in 3-4 days like they said they would. That would be 5-6 business days total for shipping, not 4 weeks. The carpet was good quality, was what we were expecting, and at a good price. In the end I didn't really save that much money, though, compared to the other products, and it would have saved a lot of headaches that resulted from shipping issues and talking to the installer about schedule due to these shipping issues if I just went with the local carpet supplier and installer. Customer Service was nice, but I would appreciate a more accurate estimate for shipping and a follow up on it to make sure it ships as they described. I feel like they were potentially lying to me about the shipping arrangements just to get me to make the purchase. "
"The salesman provided me a quote right away, the shipping was affordable and the flooring showed up well packaged on a pallet. No issues whatsoever. Highly recommend American Carpet Wholesalers."
"After having a major big box lumber store take over 2 weeks to measure for carpet and then inform us they would be unable to install the carpet by Christmas 3 weeks after ordering the carpet, American Carpet Wholesalers were able to locate our carpet immediately and ship it within a week. The carpet we selected at a local carpet store was 50% less. The carpet is top quality and we love it. We highly recommend American Carpet!"