"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"We love the new flooring! Fast shipping & not a damaged piece in any of the boxes. "
"It was great. Love the product. "
"The entire process was easy, everything came on time, and the results are awesome! "
"I found American Carpet Wholesalers online while I was trying to find a Shaw brand VLP that someone had recommended to be but I was going to have to get through a specific installer (which I wasn't interested in doing) and after having gone to a local flooring store that was going to cost $4.99 sq/ft just for the flooring not including the labor. At first I was hesitant because I had never heard of ACW. But I thought what does it hurt to look. Boy am I glad that I did. I found the flooring that I was looking for and requested a quote via the website. Someone got back to be in less than 24 hours. Since I thought the quote was extremely reasonable ($2.22/sq ft), I then requested a sample (via the website) which I received in about 3 days. The sample was a great size! It wasn't like the tiny samples you get at most stores for free and was one you could actually use to see how it would look in the room. Unfortunately that sample, looked awful in our house. So we went on a search again in sores. We found a sample in Lowe's that we liked but it was $3.99/sq ft. So back onto ACW I went. It was tough to find because the names were not the same but after searching for a little while I was able to locate one that I thought was the same. I requested the quote that night and they got back to me early the next morning with a price of $2.22/sq ft. Seemed like a no brainer so I wanted to order a sample just to confirm it was the correct one and looked right. I couldn't find the place to request a sample online however and so I emailed "Teri" back (who I had received the quote from). She said that sometimes you have to call and request a quote but that she could absolutely help me, confirmed what I wanted through email and placed the order. She even followed up a couple of days later to make sure I had received the sample! The sample came and looked great so we decided to place the order. Unfortunately, when I emailed Teri back she was on vacation. So I called and spoke with another nice gentlemen who found my info, confirmed what I wanted to order and stated that the price was $1.99/sq ft. I couldn't believe it...it was even cheaper! He said that they didn't have any of what I wanted currently in stock so he had to call Shaw but would call me back in 5 minutes. I thought, yeah right...it will be hours before I hear back. But 3 minutes later my phone rang and he said they had it in stock and I would get it in about a week (I live in PA but they are located in GA). He said he would email me the information and that all I had to do was confirm back via email and we were good to go. I received his email about 15 minutes later, confirmed and my order placed. One of the easiest things I have done in a long time. The flooring arrived in a timely fashion from FedEx and was wrapped extremely well so there was no damage to any of the boxes on the pallet. Part of the flooring is now in and it looks great. But the best part was that it looks great at half the price AND I had a great customer service experience. I have already recommended ACW to several of my co-workers and would not hesitate to use them again for any flooring project that I had."
"Good. Suggest shipping 2 separate orders. Shipment was very large and heavy and truck driver could not get off the truck because pallet broke with a heavy order. "
"The floors were delivered on time and the driver helped me move the boxes to the garage. No floors were damaged and they looked beautiful."
"My new carpet is wonderful. I did have some difficulty getting hold of my sales consultant via phone. It seemed that he often wasnt there when I would call.
The delivery service was also supposed to call me to let me know when I could expect my carpet to be delivered, as I had to sign for it. Unfortunately I never got a call. Luckily another person was at the drop off location who was able to sign for the carpet.
Nevertheless my carpet is in and looks great!"
"Order arrived quickly and in good shape"
"I had been looking for Karndean Luxury Vinyl Plank flooring for some time, when I found American Carpet Wholesalers. Their pricing was much better than anyone else I found, including the shipping. It was delivered to our residence and unloaded by pallet jack into our garage. The flooring is beautiful and just what we wanted."
"Great, my wife and I were worried about ordering something this expensive online but everything was in great condition when it arrived. The wood flooring we purchased was at a great price and would get material from American Carpet Wholesalers again"
"The e-mail communication was excellent with Lamar and we are very happy with the carpet and price."
"American Carpet Wholesalers made the process of finding, ordering and receiving my new flooring as smooth as could be. Price that couldn't be matched anywhere else I looked. They guided me thru the entire process from finding the floor I needed to match my existing floor, right up to the delivery process.
Couldn't be happier."
"Sonya was great to work with. Very helpful. Was able to purchase one of the floor coverings at literally 1/2 the price from a flooring store in town."
"Great experience and highly recommend! Ben kept me in the loop through the processes. Thank you!!! My flooring looks amazing and have gotten many compliments! "
"great service fast delivery my new go to for floor covering thanks"