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Product & services pricing
4.71/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.67/5
Customer service:
4.77/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2018-10-16

So easy to work with

"Sonja was great. I was matching existing flooring and she sent me a sample at no charge to make sure I was ordering the correct item. Great Experience."

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Verified
5/5

2018-10-16

Cares about every customer

"The people at American Carpet Wholesers were extremely helpful and attentive even though I was a DIYer with a small project. They helped me get what I needed all the way through and were very responsive. "

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Verified
5/5

2018-10-16

Great customer service and great pricing!

"I purchased the mohawk blended tones luxury vinyl flooring. The price was much better than any of the stores I had researched prior to finding this store online. Teri was my sales associate. She was very helpful and made the process flow smoothly. I have my new flooring and I am very happy.
"

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Verified
5/5

2018-10-16

Great service, Great price, Great product

"I received my rug as promised. It was well package and just as described in the description. Thank you so much ACW!!! I am preparing to order my next area rug."


Verified
5/5

2014-04-15

On top of things

"I do not purchase a lot of carpeting, but when I do I go to American Carpet, they remember me and get it sent out promptly and at the best price.
Thanks
"

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N/A

Verified
5/5

2018-10-15

Can buy with confidence

"I've ordered twice from this company now. Each time I had a good experience--from the friendly representatives, to the ease in ordering. Items were shipped to my home very quickly and came without any problems or damage. I am not one to order much on line, but this was the only company that had the items I needed. I am pleased with the results and the experience. I would not hesitate to order from them again. "

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Verified
5/5

2018-10-15

Great experience

"We found our exact flooring online and placed the order. The response from the sales team was fast and efficient . American Carpet sent us an informative email that let us know what to expect down to the size of the items we had ordered so that we would arrive with a vehicle that was appropriate to pick up our order. When we arrived everything was already and bundled for pick up."


Verified
5/5

2018-10-15

My first purchase.

"Great site and great prices. I searched all over the web and their prices for my click lock flooring were the lowest. Even shipping as that's a factor when shipping heavy items to California.

Will def be back if need more flooring.
"


Verified
5/5

2018-10-15

Home carpet

"Fantastic, prompt, courteous, helpful, great value"

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Verified
5/5

2018-09-30

Beautiful hardwood

"I ordered Somerset hardwood flooring. I live in PA. I told them the date I needed it delivered and it was there that day. Very easy to work with. Floor is absolutely gorgeous. Not one box or piece was damaged. Thank you. "

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Verified
5/5

2018-10-15

Love my flooring!

"It was so easy and saved us lots of money! I would definitely recommend them!"


Verified
5/5

2018-10-15

Fast and Friendly!

"Recently ordered 32 boxes of Shaw LVT. Service, as usual, very professional and friendly. Product was shipped FedEx Freight. If I had known to call FedEx the morning after ordering I may have been able to schedule delivery within 24 hours! A special thanks to Teri.....great work!

BTW....when we needed samples to make a final selection she had them here immediately and they were a big help
"


Verified
4/5

2018-10-15

Courteous staff. Eager to help.

"Special ordered a box of wooden flooring with a no return policy. Wrong floor, not their fault. Couldn't return it. "

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Verified
5/5

2018-06-15

Great service

"Ordering is easy and delivery is fast."

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Verified
5/5

2018-10-15

Experience

"Every question I had was answered fully and without hesitation. Teri Trawick was exceptional in her customer service."

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