"Hi, Tony:
I received my order. It was such a pleasure talking with you. You were so helpful in helping me to select the items that I needed for my experiment. You can be sure that I will be back whenever I need any electronic supplies. Your kind of customer service is wonderful and is a breath of fresh air these days.
Dr. Judy Fisher - "
"They went out of their way to be impressive. Thank you."
"Wow, fast service. Good prices. Thanks Cascade!"
"The only place online to have a 6mm x 30mm, 250V, 20A, glass fuse. I called before I ordered to verify stock, and the gentleman was very excellent to the customer (myself). I paid for overnight USPS ExpressMail, and it arrived the next day!
An excellent, customer-friendly, reliable, and quality online store. Thank you Cascade Surplus Electronics! You saved my electronics by providing an extensively rare glass fuse!!!!!!
Thank you!"
"Cascade shipped me some incorrect resistors. Investigating, they confirmed it was their error. So they shipped me equivalent ones, with no extra charge, and just let me keep the original shipment.
Any company can make an error, and their response is the test. Except for the delay, I am happy with Cascade."