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Cavalieri Computing

2 reviews
5.00 / 5
Computers & Electronics

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Pyrceval
Verified
5/5

2004-01-29

"Bill Cavalieri has been absolutley wonderful to deal with. I got a fantastic machine at a great price and his customer service has been second to none. Ive talked to him via e-mail more than a dozen times before during and after purchase and twice on the phone. Next time Im in need of a computer, Im definately looking them up first, and Im pointing anyone I know in need of a computer to him as well. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
wolftags
Verified
5/5

2004-01-26

" I bought a custom built desk top computer. After several weeks of shopping around for the componits I wanted (AMD64 prosesser, ATI 9600xt video card ect) I asked Bill Cavalieri for a quote. He was very quick and knowlegable in responding.He upgraded several things and still offered the best deal I could find, with free shipping too. Great communiciation."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use