"I purchased a heatpump from Ingrams Water and Air in 07. They were very help full in the ordering process. They were also right there to help with the small problems I had. I thank them again for all their help and look forward to buying from them in the future. "
"I was very pleased with the service and responsiveness of Ingrams Water and Air for a replacement Goodman HVAC system, thermostats, and linesets. Shipping was very fast and every item was in perfect condition. Customer service by phone was very courteous, helpful, and responsive. The equipment works flawlessly."
"Absolutely the best and fastest service, that I have ever received. I ordered an entire 4-ton package unit, and a few days(not weeks) it was delivered right to my door. I am still amazes at how fast it was delivered. Also, the price was hundreds of dollars cheaper than other companies, had quoted!! When I need anything of the sort again, there is no question where I will shop. Many, many thanks for everything.
Stanley Duncan"
"I've purchased fromingrams on two occasions and have found the staff to be knowledgeable about the products and very helpful putting my package together. Ingrams was by far the best priced product out there. Shipping was great both for price and the speed in which it was done. I will not hesitate to use them again for my future needs."
"We istalled a 15 seer Heat pump in fall of 2009. We are very pleased at its performance. Would do it again. Pleased to recomment the Goodman product to everyone."
"Ingrams Water and Air has given excellent service and they show concern for their client's full satisfaction. "
"Bought my GasPac HVAC 2.5 years ago I have never had such great support and followup in anything I have purchased
when I called they figured exactly what unit I needed for my house and when I picked it up they made sure everything was there that was supposed to be included. Even loaded it on my trailer for me
last month The air conditioner portion would not work I called and was immediately given instruction as to how to get it fixed Where to get it fixed and how to handle the warranty.
I have already referred potential clients to them and will continue to do so. An outstanding example of great products and intelligent and concerned customer support"
"I have bought a number of things from Ingrams Water and Air. They are as helpful and informative after the sale as they are before. I appreciate the way they stand behind the products they handle."
"I bought a heat pump system from Ingram's including outdoor unit and inside blower with heat strips.
Before ordering I called and talked with Ed. He's the best! He talked me through everything that would be involved and helped me make the right decision.
Shipping was fast and well put together. The units came on two pallets and fit easily in my truck. Everything was professionally packaged.
Once the unit was installed I realized that the thermostat I ordered was broken - not Ingram's fault, it was broken from the factory. I called Ed back and he sent a new thermostat immediately - I didn't even have to send the old one back before he would send the new one. New thermostat worked great.
I'll use Ingram's in the future when I have a need for heating and air."
"Great company to work with, very helpful with questions after the sell."
"I purchased a 14 SEER Goodman Packaged Heat Pump from Ingram's Water and Air. The prices blew the competition out of the water. I was skeptical at first as to what I was losing by going with the cheapest price, but to my surprise they also had the best customer service and technical support out of all the companies I contacted. I would recommend Ingram's Water and Air to anyone looking to save money on HVAC equipment without sacrificing customer service."