"Terrible quality garment with stitching faults and misaligned seams. Even worse service via email to try and resolve problems. Was forced to use paypal disputes."
"On 11/9/14 I ordered a pair of shoes from celeb16. My invoice stated that it could be up to 4 weeks before I received my purchase. On 12/19/14 I contacted customer service (through the completely useless online email) because I still had not received my item. I was told my shoes were on back order and I would receive a refund. In fact it was already being processed (how convenient). There have been a few emails in between then and now (1/21/15) and still no refund. They are no longer responding to my inquires. I can only hope that my bank will assist me in my dispute with this awful company. Celeb16 is totally unprofessional and pretty much stole from me. "
"I just received my bridesmaid dress, I love the dress itself but the color is wrong! I ordered it in pink, and the picture on the website looks like a pale pink. The dress they sent is a peach or salmon color. It is totally not pink. I emailed them and they will not give me a refund. Do not buy from this website! The colors are deceiving! $70 down the drain, and I paid $20 more for the express shipping."
"Today we received my 7 bridesmaid dresses, but I was very disappointed in not only the color, but the make of the dresses. Not only does the dress look like a light silver (vs. the pewter dresses online), but the dresses do not even lay right on top and the fake bra is too high on all the dresses. It honestly makes me want to cry...I thought this website would offer more quality dresses than this since they offered so many different styles etc. Not sure what I am going to do now, but am very disappointed. :("
"We received a dress and it was SO short that my daughters bottom hangs out of the back. I wrote to the company for a refund and they will not honor it even thought they state in their policy refund that a defective dress will be refunded. I WILL NEVER order from here EVER again and I will gladly spread the news about how awful my experience has been. They should altogether be forced off the internet for any further misleading business! Bad Bad business."
"DO NOT BUY FROM THIS COMPANY. I purchased a dress and it was NOT as elegant as the picture showed. The beads looked like a two year old sewed them. They showed yellow/gold and were brown and purple. When trying to contact them they are not helpful and respond with the same email each time. Spend your money elsewhere. "
"DO NOT buy a dress from this place. 4 of us bought dresses from here for a bridal party & when we recieved them they looked like a home economics progect gone bad. Very poor craftsmanship, poor quality & thread wasn't even the color of the dress. Forget about trying to return it they will not give a full refund & do not cover shipping for a refund."