ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
5/5

2018-02-07

Worth Every Cent!

"I would have to say that Celebration Saunas is the place to buy your next sauna. The customer service is top notch. I needed this sauna for our 20th anniversary and they promised a delivery by the promised to expedite it and was going to be tight, it arrived a day early. It was very well packaged and in great shape. The delivery was a breeze and we were very impressed with the way it installed and came together. I was a little apprehensive about putting it together by myself but the instructions and wiring are simple and self-explanatory. The functionality is easy and we use it every day. The health benefits are readily noticeable. More energy, clearer skin, thinking clearer, less stress and anxiety, better sense of well being, breathing better, better circulation and vascularity, and body fat seems to be melting off incredibly fast, I can see veins now that I haven’t seen in years. This is truly one of the best investments we have made and if it’s for your health it’s totally worth every cent. Thank you! Evan & Jessica"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-01-03

Very Pleased

"I ordered my vega sauna on December 22nd and I had it set up and was using it on Christmas day. Seriously, the service was incredible. I really felt like the most important customer in the world to them. I did pay for the white glove delivery and I'm so glad that I did. The guys from Celebration Saunas delivered, unpacked, set up and showed me how to use my sauna in the space of 2 hours. Highly recommended. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-11-21

Great Customer Service & Decent sauna

"Really great experience with the sales lady of Celebrate saunas and she even helped me choose a cheaper sauna that would fit in my spare room/gym. She kept me updated every step of the order process and even called afterwards to give some tips on aiding my recovery with the sauna. The sauna itself is really good and I get a lot of use out of it. It took about an hour to set up on my own but no more difficult thn Ikea furniture. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-01-26

"My husband and I researched in home saunas and chose to order a very low EMF model from Celebration Saunas. The pricing was very fare and the up to date technology of their offerings seemed excellent. Our sauna arrived quickly, and was packaged amazingly well! We put it together in a little over an hour. My husband is good at projects, so we didn't experience any problems. The fitting together of various parts and finished quality of wood was perfect. We have had it just 3 days, and both used it yesterday for the first time. All worked perfectly! As of our initial experience with customer service, packing, shipping, erecting it and using it... We couldn't be more pleased! The follow up emails from Celebration Saunas were helpful and we have felt their communication & customer service so far is exceptional!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A