ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.54/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.82/5
Customer service:
3.75/5
Return/Replacement policy:
3.82/5

Verified
5/5

2016-03-17

Cell2Get SAVED us !!

"I ordered the following for my business:
1. Blackberry 8520 (x2)
2. Blackberry 8530 (x2)
Great selection of blackberries available. Which is hard to come by these days.
The quality of their products - no complaints and the order was received quickly.
My final opinion:
1. Good e-shop
2. Pleasant prices.
3. Quick shipping.
4. High quality technical and customer support.
Will do business here again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-17

fixed my phone less then 20 mintues

"This place rocks! They can fix any cell phone or smart phone! They have everything cell phone related in here. Fixed my Sidekick in an hour for $50. I was impressed. They are the dopest place to get your cell phone fixed in LA. Dude at T-Mobile recommended them. If you have a problem with a phone...take it to them. They know what they're doing!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-02

These guys are awesome, huge selection

"This company is really active about their work and well response about their customer.cell2get provide me a quick and easy service--great selection and some of the best prices out there. I'm very pleased with their checkout process, their easy to navigate website, Great company, super service.Very helpful on the phone and by email, i would recommend them to anyone who asks my opinion. Not only are their prices the best around, they are available to answer any questions you might have about the product and their policies. I give them high marks for delivering on what they advertise on Wonderful service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-02-28

"Good store for repairing digital devices. They have a lot of great tools for fixing the problem of devices which can make more efficiently helping customers to fix theirs problem. Hoping you guys can get better and better in future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-02-27

5 Stars !!!

"I ordered a phone and quickly realized I might no be home on the expected delivery day. I called up concerned and was quickly put in touch with a rep. She looked further into my options and walked me through all the different routes we could take to get me the phone in time.
As I mentioned I was on time constraints headed to Mexico the rep even gave me the option to ship to Mexico at no additional charge ! given the circumstances
Very great service, finally get to deal with actual people.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-02-26

These guys are awesome.

"I have a nexus 6 phone, not a common phone. They answered all of my questions and fixed my phone as good as new. I had dropped my phone and smashed my screen really badly , the phone wouldn't work at all and I came in to ce;;2get and tbey fixed it quickly. A month later my phone seemed to be having problems- I wasn't sure if it was hardware (the screen) or software (motorola's problem). It is something you can only begin to understand with prolonged use, so they couldn't figure it out in store. They still replaced the screen for me, free of charge. Despite this part being particularly expensive due to this phone not being a commonly owned one. Truly great customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2016-01-29

Really Great

"Really GREAT place. Every time I go in there I am always taken care of. The owner Viktor is great he always helps me out and answers any questions I have. I went I there today and he swapped out my number from one phone to another and he did it really fast. I even purchased another phone for a family member and he gave me a really good deal. Definitely the place to go to if you are looking for a Great Deal!!!! I will definitely be recommending to all my friends and family. Thanks Viktor for all your awesome help."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-01-24

Would definitely recommend

"They were incredibly patient with my troubles. Metro PCS had delayed activating my phone for 24 hours and I called Cell2get maybe a dozen times over the course of two days. The employees here were surprisingly friendly and helpful, especially Melvin. Though it wasn't necessary, they even offered to have my phone (once activated) delivered to my office that was maybe a 7 minute walk away. I was impressed and would recommend them to anyone. They specialize in no-contract mobile service and mostly Blackberry and IPhone cell phones"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-01-18

Excellent!

"I have been dealing with cell2get for over 6 years. The quality of products is good at unbeatable prices. Committed and knowledgeable personnel, always taking concerns of customers seriously and resolving them effectively. The easy-to-use website is a real state of the art and always accurate. There hasn't been a time where an order is placed and later to be told that the item is out of stock. This is really one of the many things I appreciate the most about this company. After an order is placed, the shipping is prompt. I would definitely recommend this company to anyone in search of speedy service--quality products in affordable and unbeatable prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-01-17

Like it

"If you are in the market for a new phone or get some expert advice call cell2get, melvin at cell2get gave me Excellent customer service. Extremely knowledgeable, courteous, and organized. Looking forward to my next phone just to chat with him again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-01-15

Very happy with my purchase.

"My second time getting a cellphone from these guys and as usual i got excellent service and a wide variety of choices all at a great price I bought a Galaxy S6 EDGE that is just great, works perfectly and in perfect condition. Great service, prompt response. y happy with my purchase. Good job guys!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2016-01-05

"Placed an order on Dec 21st the phone arrived on Dec 26th that was expected, unfortunately it did not look like a new unopened phone which was what was ordered & it malfunctioned @ AT&T store they tried several things, I contacted Cell2Get and they suggested i send it to Samsung to have it replaced as that's what they would have to do, so i contacted Samsung They said they don't replace phones just repair them.

Again i contact Cell2Get to explain and they agree to replace the phone they sent a shipping label and said as soon as its scanned by USPS the new phone will be on the way, 3 emails later i got a tracking number its been a week now tracking number shows as not found and should have shipped

Short of the issues attempting to get the phone replaced what another new phone the service was great and its been more less whatever you want to hear response or none at all
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-12-16

"I had a really great experience in this store. I would highly recommend it for anyone wanting to get a metro service. I think Jesse helped me (sorry if I didn't get your name right!), and he was amazing! Really walked me through everything and he is very patient and thorough. Thanks for the great phone and service I received."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-12-11

"I was pleasantly surprised with the knowledge and level of service received. I wanted an unlocked phone to take on my planned travels through Europe and was given good advise and also a complementary European power connector for the phone I purchased"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-11-27

"Great customer service! julie was a gracious and patient salesperson. My husband came in for a complex price match + coupon transaction for a nexus 6 and she handled it like a pro. Thanks for the great care this holiday!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A