"***UPDATE BELOW*** I wish I could overlook all the issues and rate cell2get positively, but the bad outweighs the good. Yes, they did have the lowest price for the item we ordered, but that's where the good stops. We ordered on December 2nd and expected to have the phone two weeks after as their website states (10-14 days). A full three weeks had passed and nothing. I called and was told my package was scheduled to be delivered by the Saturday after, which came and went and still no phone. I called again and was given an incorrect tracking number. Called again and asked them to track it for us and provide an update. They called back to say a replacement was on its way as the lost package was blamed on the post office. I was told the phone would be there on that Friday, but alas it arrived the following Tuesday. Not only did we get a used phone with scratches, it also contained someone else's pictures! To add insult to injury we were also sent two additional phones we did not order. We are now past the one month mark and still waiting for our new phone. Maybe I should have waited to post a review to see how this next shipment turns out, but I figured enough has transpired, without any attempt from this company to make things better, to write an honest review to help others prepare themselves for what they may have in store by purchasing from cell2get. I hope experience is better than ours.
***UPDATE*** My negative review still stands. In the end they tried making amends with a partial refund, but the phone will not work in our area so back it goes on our dime. We will never do business with cell2get."
"These guys from cell2get are amazing!
After receiving cell phone I ordered (within two days from the order) I realized that he was too big and bulky needs, I called the store to see if they can help. Melvin And Wilson move heaven and earth to make sure I get a product that meets its needs (all at no extra charge!). Recommended in the strongest recommendation."
"I paid extra for FEDEX but the product was shipped via U.S. Postal Service. I received the product, complained about the shipping and was refunded the extra cost for FEDEX shipping."
"contacted the store, and resolved the issue quickly."
"We are a company who buy cell phones for our employees for the fourth time at this store - and satisfied every time. The main reason (other than price specified ..) It's Great live phone support- fast service, professional and fun. Such service is not obvious! Highly recommend! "
"This company is top rate. No games, no lies, no unacceptable pressure to buy overpriced extras. I bought a Nokia n810 wimax at a great price, delivered exactly as promised, in a factory sealed box. Give these people your money. It'll keep them in business and I can give them more of mine whenever I need real professional service"
"A guy called Melvin gave me excellent service. Listened patiently to my questions (which were many), answered all of them. And helped me very professionally The cell phone arrived on time great - after 3 days in total. (Although that could reach up to 7 days). I highly recommend buying at cell2get"
"Bouhgt a new phone and received an used one with lots of scrachtes, missing accessories and manual. (it also took 18 days to arrive).
Don't trust the flushed good review here (and somewhere elese). They're written by themselves! The wrote a lot of 5 stars to make themselves looking good. To hear really story, you can check BBB, ripoffreport where they can't flush those fake reviews."
"cell2get had the lowest price anywhere on the product I wanted. When the item turned out to be doa-defective and needed to be returned, Cell2get customer service made the process easy. What more can you ask of a store? Low prices, excellent customer service excellent, products as advertised. have dealt with melvin on 3 different orders recently and he is a great asset to your organization. u haven't sent me my latest invoice number yet, this one is 2 orders ago. - perfect!"
"I bought a DROID BIONIC from this site to test out the Android OS. I have been an Apple user for years and want to see what all this Android fuss is about. The phone arrived in roughly 4 days and operates just fine. I think I may stick with the Apple IOS, though."
"This was my first purchase from cell2get and it won't be my last. The website was easy to use and the price was amazing! My cell phone was packaged well and shipped on the first business day after my purchase and arrived in 3 days. Thank you! Absolutely the best! Superb, personable, efficient customer service by Melvin who has earned my complete loyalty for all my future pro cell phones needs. It doesn't get any better than cell2get. Thanks!"
"I picked up a Samsung flip phone for my Father from Cell2get. I want to make sure he can call me if he is out of the house. The phone came a few days later and I added a new line to my plan and everything's great."
"Good products, good price. Problems with Shipping methods. I selected Fedex-2nd day, and they sent by USPS 2 weeks after I placed the order."
"I decided to upgrade my work phone to the Blackberry Z10. The phone came in 3 days and worked great right out of the box. I am impressed with the new user interface and I can’t wait to take this phone on my next trip. No need to buy a prepaid phone the next time I go out of the country!"
"Overall I had a good experience with Cell2get.com. I called about, the iphone 4s 32gb i spoke with wilson to conforim the item is in stock, and i ordered online. They didn't ship the same day as expected (express orders before 3pm EST - Picked 2 day shipping as they are for a b-day party gift) and I called to inquire the next day. Customer service was friendly and upgraded my order to overnight shipping for free. The iphone just arrived, by 10:30am and are brand new / perfect. Thanks cell2get, the phone was about $80 cheaper I will shop here agian"