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Product & services pricing
4.41/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.34/5
Customer service:
4.34/5
Return/Replacement policy:
4.34/5

Verified
5/5

2010-09-26

"he was a very nice man i got my iphone g4 in my hand and icant belive it is in my hand thank u mark what a great phone i lovvvve it"

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Verified
1/5

2010-09-24

"I ordered a cell phone from this retailer on May 6, 2010. I did not get the cell phone till after June 1, 2010, it was not on back order. I called cell2get numerous times to check on the status of this order. I was constantly told that it was on the way. When I finally got it,it was was shipped to my billing address instead of my shipping address. Also, it was a used handset, it still had information from previous owner and there was no manual with it. When I sent it back to cell2get they refused to give me a full refund. I had to have my credit card company dispute the balance. I will never do business with this company again and I will let everyone I know, not to do business with cell2get. "

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Verified
5/5

2010-09-16

"order a phone from celltoget.com and i must say I am very happy with it and the service I received. my order arrived ontime and when i needed help with programming their customer service was there to guide me."

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Verified
1/5

2010-08-28

"I got my cell phone on the 28th of August. 3 days later of what i suppose to get them. In fact, they sent me the phone the same day that i suppost receive them. This company( if we call call them company)is totally chaos.

Update:
I sent back the phones that i ordered. They suppose to charge a 15% for restocking fee, however, they charge me almost 30% on restocking fee. They refused to refund me my other 15%. Do not deal with this company!!!!
"

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Verified
3/5

2010-08-26

"

Ordered a phone on Sunday Aug 22, 2010. My card was charged on Monday the 23rd and order status was changed to processing. On Tuesday evening it was still listed as processing. I called to check on status of order and was given a tracking number. On Thursday when the phone was supposed to show up there was no package. I called and was told that the phone was out of stock at the time and a refund was being credited to my account. I was offered a different phone if I wanted it but declined. I live in a rural area and MUST use a phone that has an external antenna due to poor signal strength. I was told the refund would be credited back to my account within a couple of days.

Late today (Friday) the refund was back into my account. I would rather have the phone I ordered since it is rare to find one with an external antenna that still has good features such as bluetooth, SD slot, camera with flash, etc.

The company did as they said they would in the time frame they promised.
"

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Verified
1/5

2010-08-23

"Phone received loose in box with no warranty card or other paperwork. Phone was represented as unlocked , but would not function with my AT&T sim card. When I returned phone I was told it would only operate with Cingular. I was charged a 15% restocking fee. Will not buy from this company again."

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Verified
5/5

2010-07-30

"unbeatable service!!i just got mine Nextel i850 replaced i had for little bit over a month phone went bad call cell2get they shipped me exchange immediately!! and prepaid label to ship the old phone back also they have great costumer support"

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Verified
1/5

2010-07-14

"Deceitful Business Practices!!!!

I was told that the phone was shipped 3 business days after I ordered it, but they didn't have a tracking number available yet. Found out a week later that the phone had not been shipped yet. Called again and it was shipped out later that day. USPS by the way not UPS that I paid for.
Found out later the next week through tracking information that the phone had been shipped to my billing address instead of my shipping address. Called again and left more messages and didn't get a response back. Finally got a hold of someone and he basically told me that since the package had been accepted by someone at that address it wasn't their problem. We got into an argument and he eventually hung up on me.
Called back several more times and got a hold of someone else who said to go ahead and have the phone shipped and they would refund my expenses.
Finally received my phone to find out it wasn't the color I ordered. Not even sure that it is new, but it seems to work. 3 business days go by and no sign of a refund. Multiple calls and several messages later I get a call back from another rude customer service representative saying that they will issue me a refund. At this point I tell him that the color is also wrong and his response is "I guess you can send it back or you can deal with it".
He is right I guess I will deal with it, but I hope that anyone who reads this will spend their money elsewhere. They may be cheap but you get the lousy service you pay for.

By the way. I am still waiting on that refund.

Edit:
Finally received refund for shipping but it went further downhill form there. Phone was not charging all the way up after less than a week of use and had other signs showing up that it was a used phone. (Stored internet profiles from someone else, RSS feeds, games and apps in Chinese)
Asked to return phone and they said that would be fine but I would have to pay to return the phone and they would charge a 15 to 25 percent restocking fee. That is not really fair when THEY sent me a used phone but I was sick of them so I did it anyway.
Got my refund today a week after they got the phone back and they charged me a 40% restocking fee.
I will be contacting the credit card company next.
"

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Verified
5/5

2010-07-05

"i boughet from this company 10 tmobile g1 to take to my country uganda got the phones gave it to my employss they very happy with the phones i just came back to the us and boughet another htc g1"

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Verified
5/5

2010-07-02

"Great company to deal with great support and fast exhchange proccess! i just received exhchange for the motorola phone i send back 3 days ago they exchnage it with a brand new phone and extended my warranty!"

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Verified
5/5

2010-07-01

"I ordered an HP Glisten on Friday June 25th @ 4am for $203.99, paid for UPS 2 day shipping and called Monday to find out when the phone would arrive. I was told the order was cancelled due to no stock. My authorization was stopped and no money changed hands. I will try again at a later date to use this company."

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Verified
1/5

2010-06-15

"The cellphone that I ordered arived with much delay and without battery. The battery I had to buy separately at extra $33. The USB cable to connect it to a computer was also missing and the software disk was for a completely different phone. Avoid this merchant"

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Verified
1/5

2010-06-11

"Any good reviews for these folks were probably written by the staff. Total rip off, I should have known better. I ordered a phone on the 24th (Monday)after calling to ensure it would work with Verizon.

On the 25th the status was pending. On the 26th the status was pending - I called and was told it would leave that afternoon.

ON the 27th still pending, called again was told UPS didn't stop by.

On the 28th - now a Friday I called again, still no status. I was put on with their "shipping" department and given a song and dance about UPS didn't pick up, sorry blah blah blah...

Monday the 31st is a holiday... no shipping

Tuesday the 1st of June - still not shipped. I told them to cancel the order.

9 days later, the phone shows up - the phone I cancelled.

Today I took it to Verizon, it doesn't work and won't program. Today I'll call them to complain and ask for a refund. Anyone want to guess how that turns out?
"

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Verified
1/5

2010-05-29

"WARNING!! Cell2 DECEITFULLY BUSINESS PRACTICES: Called Cell2 prior to ordering for confirmation on a 2 day delivery date. Ordered phone Monday late representative said would be sent out on Tuesday. Received confirmation email with UPS 2 day delivery without UPS confirm #. Did not receive phone Thursday contacted Cell2 and was told they would refund my 2 day delivery fee it would post to my account Friday. 1 WEEK LATER NO PHONE NO REFUND. "

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Verified
1/5

2010-05-26

"Do not buy from!! I ordered this on the 6th of May and paid for UPS Ground shipping to my office. On May 17th I got a notice from the POST OFFICE stating I had a package from them at my HOME address. I am not home to get packages there and my post office closes early. So I pay for something I don't even get! I refused the shipment and had to get a different phone locally and now they are trying to charge me a restock fee. They shipped it incorrectly and want me to pay for it. I have disputed the charge with my credit card company. Don't buy if you need in a hurry and if you don't want to be ripped off!!"

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