"This place has reviews all over the place but I decided to go ahead and order anyway just to try my luck. The prices are good but the stock is kind of topsy turvy. I called the customer service and was put on hold for a long time before they told me that the N95 was available. I ordered it and it came a couple days later. Nice shipping"
"Order called because they don't allow "international cards"... funny thing my card is from Bank of AMERICA."
"For the past month Cellhut has been lying to me about the refund process on a cellphone that i returned within their criteria. On 3 different occasion they have given me certain dates that I should expect my refund. My return was dated on Jan 6th 2009 and it is now Feb 5th 2009. Brian (operator) has been no help and informal.If my refund is got given to me by tomorrow I will take them to small claims court!"
"I ordered an ipod charger that never came. When I called to inquire about it, I was told that the order was cancelled, and they had sent me an email (which they hadn't). The person I was talking to was very short and rude with me, and when I tried to ask another question, she hung up on me. I would not recommend buying anything from them."
"Motorola V197 Cellphone (unlocked).
We are verry happy with the purchase! "
"Good customer service, will buy from again. The gaudy website is a little hard to navigate, but at least the prices are good. They have good stuff in pre-order, but are those the real prices? Cool place to buy stuff."
"I am disputing the charge for these items with my credit card company. One of the phones was defective and this came to light after a SIM card was installed for overseas use. After a lengthy dispute with customer service and management, i decided that I would use the credit card company to settle the issue. I tried to get someone to address the issue but they kept trying to talk over me, THE CUSTOMER, and did not attempt to try to resolve the issue amicably. I would never purchase another product from this seller nor would i recommend them to anyone who asked for my opinion. Instead of saying lets fix this, their attitude toward me, THE CUSTOMER, is your problem, you're stuck with it. There are plenty of seller of phones out there and this company needs to recognize that fact and try to resolve customer issues. NEVER AGAIN!"
" I never had a problem, orded my phone and it came soon. Thanks cellhut. Shipping was speedy and the prices are low. They carry tons of unlocked phone stuff."
"I ordered an item from Cellhut.com and they charged my credit card even though they did not have the item. For the last 7 weeks Cellhut.com operators have repeatedly lied to me promising me shipment or a refund every time I talked to them. I've asked to speak to managers and they lied as well promising me refunds. After multiple calls to them being put on hold for more then an hour at a time, I was told the item was no longer available and I would get a refund. I've been told a refund has been processed three times. Still no refund. 1/26/2009 A refund was processed two days after posting to this site. Thank you for the refund but I will never buy from you again."
"I have ordered a bluetooth headphone. They charged my card for the same, but the order was canceled by cellhut after a week. I have been trying to get my money back since then. I always get a standard response. Stay Away.
------------------------------------------------
Reply to cellhut: I haven't received
the refund as stated in their response."
"I placed my order by around 4:00pm with free shipping. I received the order by the next day...I was very surprised and happy. It's not my first time ordering from CellHut. Yes I recommend buying from them. "
"this truly is a horrible website to order any phones from. i ordered a unlocked motorola phone to find out that it was locked when it arrived. they blamed it on me and said that my sim card locked it and wont take the phone back because supposedly i somehow ruined it. Stay far away, i wish i did.! "
"Very unsatisfied with customer service and this retailer. Received my initial order promptly, however phone did not work w/ my service provider. I received an RMA number to return the phone which I did promptly. They received my phone on 12/4/08 and have still not processed my return/refund. I called customer service on 12/22 and after waiting a half hour to speak to someone I was finally advised that my return was being processed by "accounting". I have e-mailed customer service multiple times for sometype of update about my return and have received abosolutely no reponse. I fear they have my money and now they have their phone back and I've been ripped off!! Beware of doing business with CellHut."
"Cellhut.com is Terrible, TERRIBLE company. They charged 709.99 and sent the order cancellation due to out of stock at the same time. Clearly, FRAUDULENT COMPANY. Trying to get the money back from them now, they are not aswering the phone and not responding to emails. Will be reporting them!!!"
"Excellent service. Shipping was prompt, and package arrived exactly as described by the website. I even got a coupon for free shipping!"