"I contracted Cellunlocker.net to provide me with an unlock code for my AT&T Samsung Note 9 phone, I went through a few reviews before using the Cellunlocker.net company. On YouTube, there was a video showing how this company was #1 for unlocking phones so I gave them my business by purchasing an unlock code for my Samsung Note 9, currently on the AT&T network. When I received my unlock code, I followed the step by step instructions provided to me to the tee and watched the video provided to me via a link in the same email. After carefully going through their step by step instructions on how to unlock my carrier services from AT&T, automatically my phone rebooted and restarted and showed up as TMOBILE, then did a TMBOBILE service update to the TMOBILE network. Since Cellunlocker.net is in a different time zone than me, I waited until this afternoon 08/12/2020 to contact them around 1-2 clock pm EST to contact the company cellunclocker.net to have this company explain why my phone all of a sudden was placed on the TMOBILE network. I have not had any service with TMOBILE, my network is AT&T. The Cellunlocker.ner rep I spoke with in a chat at cellunlocker.net website stated I should call TMOBILE to get this company to unlock my phone now, and that I did do with hesitation ( knowing that TMOBILE couldn't do anything since they know nothing of me with no account and no phone number) did what I was instructed to do. I was transferred 6 times with TMOBILE to several reps trying to figure out how in any way they could be of any assistance, trying to find the rep who could help me, when of the reps i spoke with all stated that they could not help me because I never signed up with TMOBILE and I never purchased any phone or service from them. Cellunlocker.net was, in fact, the responsible party in all of this because their company is the one who provided me with the unlock code which caused the problem in the first place.I was told by the Cellunlocker.net rep they can do nothing and cannot even honor their money-back guarantee which is now false advertisement. This company is a fraud, wanting others to join in committing fraud by lying stating TMOBILE is the blame, how can you ask that of a customer !!!! The Cellunlocker.net rep told me to sue TMOBILE? Why, what nonsense is that TMOBILE is not the company at fault, Cellunlocker is at fault for providing me with a faulty code that led to my phone network being broke, which now my phone is unusable and now I cannot go to any carrier. I was told by the Cellunlocker.net rep they can do nothing and cannot even honor their money-back guarantee that is clearly posted on their website which is now false advertisement. Is this company that hard up for $19.99 when it is their fault? Then you want me to call another company who has nothing to do with this and lie and commit a crime by making a fraudulent claim? This company is the fraud, wanting others to join in committing fraud !!!! When I asked for a refund after explaining this horrible situation to the chat rep, I was told no, that I should ask TMOBILE for help or sue them for now for not helping me because it is TMOBILE's fault, NO! what kind of customer service is that? I did NOT hire TMOBILE to unlock my phone, I hired, paid for and used Cellunlocker.net services, so this is the Cellunlocker.net company that is at fault here and needs to either provide me with seamless customer support and completely unlock the entire network. Not ask me to commit fraud because the company does not want to help me. This is the most horrible experience I have ever had with any online company hands down, especially asking a customer to commit a crime like fraud, it is almost unbelievable. I have ALL THE CHAT RECORDS saved !!! You better believe it!"

"I have used cellunlocker.net about 5 times and I am very satisfied with the fast, precise and effective service unlocking my phones. They have no excuses to you for unlocking any phone network lock. I have always got my unlock codes faster than advertised. Prices are the most reasonable in the internet market. Keep it up friends you are doing an excellent job unlocking.."

"The code I purchased work great and unlocked my phone to work with any carrier. I would recommend CellUnlock to anyone who is trying to get their phone to work with a different carrier then the phone originally came with. "

"This is the worst customer service ever. First, no way on earth you will get your code within 24 hours. Second, I sent an email to cancel as I ended up going with my service provider to Unlock and what they do is the sneakiest thing ever. They sent me an email saying that the unlock was complete 3min after i email them with refund request so they don’t have to refund me. Finally, they stopped replying to my emails.

STAY AWAY! Call your service provider and unlock it with them even though it will cost an extra 25$. This is not a safe site keeping all your credit card info. Beware!!"

"I submitted a request CellUnlock.Net to have my iPhone 6 unlocked. Their service was excellent, I received confirmation of my request in minutes and the cost was minimal $12.00 cdn. The email I received with the unlock instructions were in both print and video with very easy to understand instructions. Also a support email and phone number if I had encountered any problems. I emailed the support team with a question and I had my answer in less then 5 minutes. I unlocked my iPhone with virtually no issues at all. I received a follow-up email checking on my progress. I will definitely recommend this site to anyone needing assistance in unlocking their cell phones.

Susan Garvey
Surrey, British Columbia
Canada"

"Purchased unlock code for BB 9810.
After entering my IMEI and provider, their website confirmed that they could provide an unlock code, so I ordered it using a 50% off coupon. The email with the unlock code and instructions arrived within 4 hours of my order. Method 1 (ie. direct entry of the code when prompted) worked immediately.
I can highly recommend their service, would use them again. THANKS!"

"fast service and easy to follow unlocking instructions. Communication was great. I will do business with again."

"Attention all buyer please don't pay online they are cheater looting money doing nothing and they have so many excuses, finally putting blame on services provider.
anyone has answer if your phone is unlocked you can use any service provider sim, my advice to all its better for unlocking service go to any near cell phone repair or unlock physical guy not online "

"Took a bit but worked. Thanks! "

"I purchased their service on July 1st, now it's the 22nd of July my phone is still locked and they have not responded to any of my emails (2) Avoid these people at all costs!!!!!"

"super first and good price thanks"

"I ordered and paid for an unlock code in Dec 16 2016, I still waiting an answer, today is Jan 9 2017. No answer no code no nothing..."

"I ordered a code from them that had a wait time of 24 hours. I tried contacted them once the time was over 24 hours and they would reply 5 hour later saying "it is still being processed and 24 hour is just an average." I had to go through so much trouble for not having service on my phone for 3 days!"

"Really quick and easy at getting my phone unlocked! It took less then 24 hours and they gave proper instructions! Would definitely use them again!"

"I received outstanding service when I placed my order and wasn't to sure on how to unlock my Galaxy S6 phone. I emailed you guys and your lightening fast response blew me away! With the supplied code and help from my young tech savvy daughter this old guy is now talking in the space age! I highly recommend you guys to everybody! Keep up the great work!!!!!!!!"