"Guys, don't fall for these fake positive reviews saying things like:
"I was asked by family to purchase phones for them that were latest, coolest and best price."
They are writing reviews for themselves. These people lied to me and ultimately stole my money. Better Business Bureau case is pending.
They hardly speak English, they don't answer the phone, they lie and they steal.
It truly boggles my mind that they are even in business.
And by the way: the phones they sell are not authorized for sale in the USA and are NOT COVERED UNDER ANY WARRANTY whatsoever. Make sure you review that little tidbit on their terms page.
"
"I am writing this review to give my highest possible rating and the BEST review I've ever written as an extremely satisfied customer. This is my 7th purchase from Cells4U and I have always received the best products, service and price from them. I am impressed with the knowledge of their staff as they answered all my questions (technical and gadget's cool factor related) very well. I was asked by family to purchase phones for them that were latest, coolest and best price. With the different options in my mind, I called Cells4U and their staff, Jamie, answered my questions very courteously and precisely. She even made me aware of differences and pitfalls involved with purchasing phones offered by individual sellers when I asked her to compare a Cells4U product with a similar looking ebay product. I discussed products, accessories and shipping options with her and got the best possible answers. I made a big purchase from them with utmost confidence and got fast processing, shipping and complimentary accessories. My experience was and has always been awesome dealing with them. Cells4u is my cellphone and accessories shop for life and I highly recommend them. If you are ever in doubt, call them and ask for Jamie!"
"I ordered a phone at the beginning of January, received it in February. They sent the wrong color. They told me to wait for their form before sending phone back and to send the form along with it. I called for confirmation from UPS and got the tracking number; Cells4u never said a word about receiving the phone, I had to contact them to find out if they received it. I had to call and send emails...no one would answer either. Once I threatened to get a lawyer, they responded with asking if I wanted a new phone or refund...I told them refund. They sent me 2/3 emails saying "refund processed"...it was not processed. They told me they tried and my credit card company wasn't allowing it. I called the credit card company, they said they never heard from them and they made no attempt to refund any money. I have now issued a dispute with the credit card company waiting to get the money back...it's been 6 months and counting. Better Business Bureau closed my complaint after one week when Cells4u told them that I asked for a refund on my card...that's it. BBB did not ask if I got the refund, no proof was needed on their part nor mine to show a refund actually occurred, they simply closed the complaint; BBB did nothing. If my credit card company doesn't do their job, I am suing. Anyone up for a Class Action law suit?; two of my lawyers told me to HIGHLY consider it. I'm down for it."
"I ordered a Galaxy i5500 cell phone a year ago and liked the prompt customer service. I have just ordered same phone again to give to my brother! Quality product and polite service is the trade mark of Cells4U. Would recommend this company to anyone in need of professional service"
"Cells4U.com is the best site to get the brand new, Factory unlocked phone. A huge collection of phones with best possible price to offer and the the shipping is outstanding.. I recently bought an samsung Note for cheapest price ever than any other site.. They fulfill their promise upon deliver the product to their customers.. Overall a great company to buy best priced phone.. I personally satisfied with the customer services providing the best interests for each and every customer towards their uprising demands.I am looking forward to get phone from them again If I need phone .Thanks"
"Absolutely HORRIBLE. They sent me a defective phone (which I found out from Sony is not even supposed to be sold in the US) I sent it back to them, and it took them *SIX MONTHS* to send it back to me. Still broken.
They don't answer the phone, they don't respond to emails. Nothing.
Currently working with my bank to get a charge back.
I honestly think that any positive review about this company was made BY this company.
Stay away from these guys."
"Excellent seller! Great customer service. Received the phone on the date they promised & followed up with a phone call. can't ask any better service!"
"After I placed an order of 2 Samsung II Duos, I read these reviews and was suspicious of the company. To my surprise, they arrived in two days in a perfect condition. The boxes were sealed and phones were brand new. I bought them as a gift and sent them overseas, they are working perfectly.
Thank you,
Albin, Michigan"
"Excellent service and great prices. Very good customer service"
"Horrible experience. Ordered a phone. After 3 weeks it had not arrived because they never shipped it. I made calls, left voice messages, and sent emails. Finally, they answered the phone and said that they would send it overnight delivery. It arrived a week later but it was the wrong phone. I sent it back to them. No refund followed. More calls, voice messages, and emails. They did issue a refund only after I reported the problem to my credit card company. Yes their prices are low but they are useless. To sum up, Cells4u are highly inefficient, incompetent, irresponsible lairs. Don’t walk away from Cells4u - RUN!"
"This is amazing. Great customer experience."
"I brought samsung galaxy s2 and it was a very nice phone. I love it. Great service, love the fast shipping. The agent recommed me this phone and I am soo glad that he did. This is a great phone and has also provided me with excellent service. I recommend other people to buy from "cell4u". "
"very good service. I like their customer service because they are helpful. The great thing about their company is that they have better prices than any store i went.
I was happy with the selection of products and prices. The shipping was fast. I will definitely shop here again.
"
"Excellent service, I ordered a Nokia 700 red color phone and the product arrived on time. The packaging was great. The package arrived through usps and it only took 3 days for me to receive the package. The sales represtative are very friendly, before ordering I emailed ****@**** and they answered all my questions on time. I believe the rep name was derel.
Recommended to anyone."
"I like the phone fast service very high qualties phone
Rel good on service good price"