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Cellular@GCP

4 reviews
5.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2005-12-16

"I had a question about an item on the web site, sent an email one evening got a reply the next morning and the web page had been corrected. Placed an order, got an email comformation, within minutes. Got an email comfirming shipment and order was received the following day. All items were as described on web site and were in sealed factory containers. Will use them again if I need any of the products they sell. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-11-27

"Ordered leather case and car charger for my LG C2000 cell phone at 6 am PST. I received e-mail confirmation of my order instantly. About 4 hours later, I received another e-mail. My order has been shipped and gave me order tracking number! Due to the holiday, I received my order on 11/25/05. RECOMMENDED."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-06-15

"I am a buyer for my mid-sized city fire department. I have done quite a bit of business with this company over the last three years. There products are great and service is outstanding. They ship quickly and answer w-mail promptly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services

5/5

2003-05-26

"Ordered an aftermarket slim battery for Sanyo-SCP6000 cell phone. Website was very clear with good images. Ordering process well-defined and secure. I received immediate e-mail confirmation of the order, then another e-mail the next day notifying me that it had shipped and giving me the tracking number. The item arrived quickly and I did not receive any annoying phone calls. Recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process