"Ordered on 10/7/2017 credit card charged $154. "order processing" every time I checked . .for a couple weeks. Then the website went down for maintenance. Never came back up. No answer to emails and phone is disconnected. Goodbye $154"
"I ordered a part for our Samsung range. They took my order and sent an email saying they would let me know when the part would ship. After 3 weeks, nothing. So, I emailed them and they said they were waiting for the part from Samsung! OK, waited another 3 weeks, a month and 2 weeks and I emailed them again. No response. So I emailed them and cancelled the order. No response. These guys must be smoking dope! KEEP AWAY!"
"Rating this company one star is a gift. If possible I would rate it a minus 5. Pretty much the same story as many others. I ordered an ice maker part on 1 Nov 17. I made numerous attempts to contact them in the ensuing month. Today is 5 Dec 17 and once again I tried to phone them only to receive a recording stating "This number is no longer in service". Went to AMEX and disputed the charge. AMEX was great. They removed the charge from my bill and barred them from any future billings to my account.
Next time I will look at "Reseller Ratings" before I make a purchase. It would have saved me a lot of grief!!"
"Charged my card the same day I placed order. Two months later, no part, no response. A rip-off. I sent a note to TX Attorney General, but did not hear anything."
"PLACED A ORDER 10/7/17 AND THEY SEEMED LEGIT. 4 EMAILS NEVER RETURNED TO CHECK STATUS AND NOW THE PHONE NUMBER AND WEBSITE DONE WORK. JUST DISPUTED THE $480 WITH THE BANK TO GET MY MONEY BACK. WORST COMPANY! SCAMMERS. "
"i ordered two replacement shelves for my refrigerator, and checked the order about a week later. Found the web site "down for maintenance" and the phone number disconnected. This is obviously a scam site intended to get some orders, charge people, then run away. "
"I started to become suspicious when I tried to call during business hours and recording said they can't take calls at this time. Texted my question to the # provided, no response. And the chat, during business hours, was "closed". Since this seemed out of the ordinary, I decided to look up their reviews. So thankful my gut was on target and I looked them up and did NOT order from them. Thanks to everyone that left feedback and saved me from the same trouble they had. Sorry for you though that you had to deal with such a horrible company!"
"Ordered parts, not delivered, called and emailed without a response. Definitely a scam. Going through bank to have charges reversed to card. Need the law to step in and put them in stripes."
"waited 6 weeks for my product. called several times and waited 20 minutes on phone, or machine said they are not taking calls. Emailed several times and no response. Once they said my product was on backorder but still never received it. "
"No real business can run like this. No contact after initial order placed and money charged to my cars. two weeks later I followed up with emails and calls. no response to emails and phone either is busy or I am on hold 20 minutes. The phone was never answered Had to send final email that I was cancelling my order and still no response. My bank had to refund my money. do not do business with these people"
"I've been shopping on line for years and never had anybody even close to this company.
These guys are thieves, and all around bad business.
something here ... after almost a month still waiting for my stove part ....they don't respond to emails.
don't waste you're energy on trying to get through to them.... you won't succeed.
You'll get aggravated because they'll bull **** you till you lose it!!
Look at it as a positive ... because from now on I'll bet you'll be checking the company before buying. I know I will!
If you paid with a credit card call your credit card provider and explain the story... after 30 days of not receiving the part
they'll open a dispute.... and you'll get your money back!! might take a month or two but you'll get it back.
They're laws out there protecting the consumer.... because there's always rotten people out there.
don't just do nothing.... don't wait too long I believe you have 60 days to open a dispute
Hope to help some people out there!!!!
"
"Does anyone know how to get the business to stop doing this to their customers?"
"I bought a control board for a washing machine which the web page said was in stock. I emailed them a week later for a tracking number. I did get an email back which said that it was now back-ordered. They expected the part at their warehouse in a month. I said that was way too late so I wanted to cancel my order. I now email and call them daily with no response.
There are way to many other options out there for you to risk spending your money here.
I am going to reach out to PayPal and see what options I have.
Good luck. "
"Ordered part Sept 28 never received. Called and Called. Finally answered said back order until Oct 13. Called today they said backorder until Nov 13. Told them I want a full refund and am not waiting. They said they would refund. We will see if they do.
DO NOT ORDER ANYTHING FROM THEM. THE ATTORNEY GENERAL FOR TEXAS SHOULD LOOK INTO TO THIS COMPANY."
"I ordered my part on 8/27/2017 and it has yet to arrive they have charged my card already. Waiting on hold for over and hour multiple times and still cant get ahold of anyone I have tried email also still no response. Stay Away from these guys unless you want to donate your money to them."