"WOW!!!! These guy are great! Had parts for my 40 year old GE stove in stock. Assured me they were genuine GE parts and not knockoffs. They were genuine!
Shipping was 2 days.
They walked me through paying with Paypal.
Made the whole transaction easy!!!
Got a problem, talk to Josh. He's the man!!!!"
"I had to replace the two crisper drawers in my refridgerator. CentralApplianceParts had them in stock and shipped them both right away. However, when they arrived one of them was cracked. Without having to go thru the hassel of sending it back, they shipped a replacement (they actually sent 2 replacements) I will definitely come back should I need anything else ~ their website is in my favorites!
Thanks Guys for everything :)"
"The service that the guys at Central Appliance Parts provide is superb! If only other companies would follow their lead.
Their prices are the lowest I found on the web, but more importantly, they are courteous, knowledgeable, and efficient - and are readily reachable by phone.
Josh made certain to confirm that I was ordering the correct part for my dishwasher, shipped it off immediately & confirmed the order instantaneously via the internet. I've used them twice and have them bookmarked and on speed dial.
Duke Los Angeles "
"Bonjour, nous venons de France et nous sommes très satisfait de la commande que nous avons effectué chez Central Appliances Parts. Effectivement, notre intelocuteur "Mike.T." nous a été très serviable et très professionnel.Il a immédiatement traité notre demande et nous avons eu la pièce en France dans les plus bref délais. Encore Merci Mike !"
"These guys have been absolutely great. I'd started a dialog with Josh Brechtmann in Customer service to see if the part would be correct for my oven. Replies were very quick in coming -- some came within minutes. I ordered the part on Friday at 2:30 PM or so and expected it to ship the following Monday, or even later. No big deal -- fortunately my old part was still in somewhat working order so the appliance was still usable. Much to my surprise the new part was sitting on my doorstep the next day on Saturday -- even by FedEx ground it showed up overnight. It was downright spooky -- in a very nice way.
I checked on other parts online and CentralAppliance beat many prices I've found elsewhere and had lower shipping charges. Obviously I'll check for the lowest price from multiple vendors before I order a part but from now on I'll always include CentralAppliance for availability and price.
For example, today the CentralAppliance website did not list the oven racks that I need, so I just sent Josh an email asking if he had them. Although the unit price was a few dollars more than other vendors, the bottom-line price was cheaper than the other vendors when shipping was included.
Thanks Josh!"
"Called to check on a turntable motor for a GE microwave, Customer service very helpful and motor was in stock at a fair price (other sites were cheaper but not in stock). Ordered and shipped that day, sent e mail to correct address and had a very quick reply. Ordered on Mon. delivered on Wed all in all very satisfied and now have site bookmarked in case parts are again needed."
"I had to replace the touch buttons on my Whirlpool dishwasher as they stopped working. SEARS.com wanted $130 for this part plus $40 for 2 day shipping. These guys sold me the part for $95 with shipping and it arrived two days later. A 15 min swap out made my top end dishwasher work again. Their guy "Josh" was a huge help on the phone making sure I got the correct parts. Great company, would use them again or recommend them anytime! -Rob from NH"
"very helpful, best price ,very very quick shipping!!! from phone call to installed less then a week"
"I needed some replacement parts for the racks in my Kenmore Elite dishwasher. Centralapplianceparts.com had a great price on the rack, but didn't have all the accessory parts I needed listed on their site. Shortly after noon on a Sunday afternoon I submitted an inquiry to Customer Service to see if they could get the parts for me, and checking on the price.
Ninety minutes later I received an email advising that the missing items had been added to their web site (at a very competitive price!). The email also included a suggestion on how to get the best deal on shipping.
I placed my order Sunday afternoon and received an immediate confirmation. On Monday I received a follow-up email confirming that the order had shipped (along with tracking numbers) and on Wednesday everything arrived exactly as ordered.
They definitely understand the Customer Service part of the equation. Very pleased."
"Read all of this. Sears Parts Direct was horrible. CentralApplianceParts was GREAT.
I recently attempted to purchase a control panel for my Westinghouse Wall oven through Sears Parts Direct. After paying the expediting fee of almost $50 to get next day delivery, I was informed, THROUGH A LINK in my email confirmation (not in the email itself) that the part was back ordered and would not be shipped until 9 days later. I was upset since the web site still showed this part as "in stock." I canceled the order, or thought I did. They would not give me a cancelation number. Later, they said they could not cancel it due because the factory had already shipped it (back ordered??). I made a claim through my CC and it is being settled. COMPARE THIS TO MY EXPERIENCE AT CENTRAL APPLIANCE PARTS!!
I call CentralApplianceParts. I find the part cheaper, the shipping cheaper, and a fantastic sales person, named Josh, who worked at getting the part expedited to me under ground shipping from a warehouse close to me. Even when there seemed to be a mistake in the shipping instructions that I caught in their confirmation email, Josh fixed it.
The personal and honest service and response is what makes this a GREAT PLACE to buy parts.
DON'T GO TO SEARS!. Go to CentralApplianceParts.com"
"CentralApplianceParts (CAP) is the best Internet merchant I have ever dealt with. Not only was the price of the GE part very low, but it was delivered overnight at no extra cost. The replacement part did not work so CAP sent a second part. When the second part also did not work, they sent a third part from a different location. When that part also did not work, we determined that most likely my machine was destroying the parts. As unbelievable as this sounds, CAP refunded the cost of the part. I highly recommend this merchant and will use them any time I need replacement parts in the future."
"I was very impressed how helpfull these guys were and how fast they were able to get me the part. The great pricing was a bonus. I would highly recommend these folks to others."
"You Guys are FAST! Thanks for the great service. I will be using you again for my appliance needs."
"The experience I had with centralapplianceparts.com was very pleasant. I found them on theFind while searching for my refrigerator part. They were very well priced and customer service was helpful and nice.
I received my part very fast and will use this company again"
"Central Appliance Parts proved to me that they offer efficient, courteous and professional service to their customers. Several other companies stated that the GE valve was unavailable or on back-order and it would take one week for delivery. Central Appliance Parts filled my order yesterday and it was delivered to my door today!!! They carry all major brand appliance parts. I commend them for exceptional customer service and look forward to working with them again. "Cesar""