"Context: I am a long-time customer of boutique computer outfits, such as Velocity Micro and Falcon Northwest, which specialize in custom-built computers.

The product I purchased was accurately constructed to my specification, and has lasted 3 years so far, with only 1 minor hardware issue (flash media reader no longer functions): 4 stars. Selection of components and extras is pretty good, but not what I'd call "expansive" (for example it's not possible to get a solid state hard-drive, and no second hard-drive): 3 stars. Price was in line with the product offering: 4 stars. Cerise staff expertise was as good as that at any other boutique: 5 stars. For a boutique, service was a bit iffy, with more delay than I'm accustomed to in this market, and too little information on the progress of assembly and expected delivery date on my machine: 3.5 stars.

Bottom line: I'd consider using Cerise again, although the premium one pays to be in this end of the computer market warrants better customer service, so I'd at least consider other options."

"I'm very happy with my Cerise Computer. I had considered a Mac Pro but am convinced this was the right choice. I asked many questions and was always answered promptly and courteously. This computer is a Power House! Thank you for all your help Regis! "

"I am overall very happy with my new Cerise computer! Everything is working fine and smoothly (I mainly do video editing with it). The costumer service was amazing and very friendly- every question I had was answered promptly; everyone did their best I had the computer in time (I needed it urgently for a deadline-and it worked out fine-special thanks to Regis). My next pc will be a Cerise too.
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