"Delivery was timely and the quality is excellent "
"Great guys to talk about your gear; never realized there was a motorcycle gear shop in WV outside the Harley dealers...."
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"I relentlessly searched for the perfect concealed carry vest, and was excited to find that Certainty Stores had the vests I wanted and they were both in stock. I purchased two vests, a man’s and a woman’s. Additionally, I bought and a pair of ladies chaps, and awaited the arrival of my treasures. To say the least I was skeptical of Certainty stores, I’d never used them, and I was not sure they were a reputable organization. The vests arrived within a few days and they were better than I imagined them. The quality of the leather, texture, color, and fit were perfect! The chaps did not arrive with the vests, and my skeptical thoughts kicked in again and prompted me to contact Certainty Stores to find out why. The customer service department was very accommodating and assured me, both by phone and by e-mail, that the chaps were on the way. They arrived the next day!!! And I love them!!! Thank you Certainty Stores for your products and your fine customer service!!! I can attest to all other skeptics that Certainty Store is a legitimate and trustworthy organization. I will recommend you to others and I will certainly be using you again in the future. "
"Love the way these guys helped me choose the correct saddlebags....thanks again!"
"My brother will laugh at this mug, customer service was very helpful."
"I spoke with John on the phone to help decide, what quality and what size vest will work with me.
Great service"
"Great, our club ordered over 30 vests, it was an easy process,
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"They only offer one shipping type, say they take 3-4days to ship, they took 12days to ship my item from the day I ordered. That's 100% time on their end before usps got the item. No reason for 3-4x longer than they say. I also had to request the info from customer service as they never emailed anything past the confirmation and it wouldn't let me track the order online. "
"I ordered a product in Feb.12th. I got an invoice stating it was shipped the same day.
I called and they told me it was a mistake it actually wasn't shipped until last Friday.
It just seems to me that's too long between ordering and shipping. "
"Good quality. Good price. Timely delivery. "
"It took my order entirely to long to be shipped. I ordered the product on January 25th. I didn't receive my package February 13th. I didn't get it in time for why I needed it. "
"Great service and easy rep to call in order. Will be back for sure."
"Love the color of the sugar skull helmet, helped me get the right size......helpful people do still exist"
"Very helpful in helping me select the right brown vest. Def getting my gear from here from now on."