"Unfair company
Do not trust this Certitrans company. I ordered translation of my diplomas from Ukrainian to English. Though they did me a big discount, we agreed that the work will be done in the week.
That's why I agreed to work with them. I needed a translation as soon as possible, because without them I could not finish the admission to college. As a result, I received translated diplomas more than in a month. I was forced to give raw pdf with bad formatting to my college, that I had approximately in 3 weeks. Certitrans sent it to me so I could check it. I showed Certitrans the errors and they promised to amend formatting. After that, they just disappeared for 2 weeks probably. They did not answer my message and all my calls went into voice mail.
When at last I received my documents, the quality of the translation was good and formatting too, however, I was very displeased by the service. So if the speed of work is not critical for you - you can contact Certitrans. If it is - read my feedback again and think twice."

"The first translation they made was fine.

The other one is mess. They translated a 2 pages documents in a 5 pages and thus they did not translate another document.

The worst part is their customer service. Don't believe me ? Call them now and see if you can speak to someone .. After choosing between sales or support they will ask you to leave a message. (Pssss they won't call you back)

I am done with them and will pay higher price but for a better quality / service"

"Do NOT do business with these unprofessional schmucks! I will try to keep it short and sweet. They had two documents to translate, stated they would be returned in 24 hours if I ordered right then, yet they only sent ONE document back after I had to contact them two days later. Two days after that, I still did not have the document, all calls and correspondence to them went unanswered and when I finally did reach someone was told I needed to wait another 12 hours for my document. After going around in circles with the representative, we finally agreed that they would refund my $24.99 for the missing document. Six days later, I still did not have the refund despite having an e-mail stating that they had initiated it. After contacting them stating that I had not received the refund, they actually did send it a few hours later with no further response or contact. Never again CertiTrans!"

"Delivered in 24 hrs. even though it was Saturday-Sunday!"

"They promised my transcripts to be ready in 24 h and I got them after three days after contacting them. The second time happened the same. I dis not receive the documents on time. "

"Certitrans.com is the best. Customer service was very responsive, accommodating, & professional. I was a little nervous sending important documents to some online company, but everything was perfect. I immediately received a confirmation email then received the actual translation for my documents in about 12 hours. The price was much cheaper than anyone else. (Most other places were saying $65.00, while these guys only charged $25.00.) Highly recommend them to anyone and will be using the service again soon. "