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Verified
5/5

2007-03-30

"I ordered a powerful video workstation barebones system (at a fair price) from Champaign and I received exactly what I ordered, everything works fine and their service & support both before and after sale were excellent. It's a pleasure to work with a small, competent store -- for instance, Laura stayed overtime on a Friday evening to help me through my first system boot.
I highly recommend this store.
"

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Verified
5/5

2004-05-07

"I have purchased miscellaneous parts in person from these guys on and off for several months. I do so because they often carry the best quality parts I need, and have always been quite helpful."

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Verified
5/5

2004-03-30

"I had to make up an invoice number because my brother in-law actually paid for the system. He told me to put in the order then he paid for it. This is the second system he's purchased from Champaign. I decided to give them a try thanks to their solid numbers here, and I was not disappointed. I was so happy, in fact - whenever family members want to know where to get a computer I send them here. They are friendly, they ship quickly and their tech support is knowledgeable."

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
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Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
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Delivering products on-time
Being updated on the exact date the delivery was sent
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Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
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Overall web site
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Web site reliability

4/5

2002-11-02

"Used to buy more here."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-10-05

"I have never done business with a company that was so easy to deal with. Champaign Computer Corporation is by far my favorite place to buy equipment; their warranty is above and beyond and their customer service is out of this world."

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-04-21

"This company was a pleasure to do buisness with.I would recommend them to anyone.Ordered a custom built computer and it was shipped in a week.There staff and tech support answered all my questions.Great company,highly recomended,deserving of there 10 rating. "

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5/5

2002-04-11

"This was a great company to deal with. I called their order line three separate times within about 1.5 hours to ask about motherboards for a new system I wanted to build and to get their opinion. I spoke to three separate people, and each was extremely helpful. I was not rushed at all. One person even mentioned that the motherboard I was contemplating was used by one of the tech folks at the company, and he was very pleased. I finally made a decision, and placed my order at 4:30 on a Friday afternoon. The prices were fantastic, considering the personal and attentive attention that I received. They offer free shipping to boot if you order from the web site. I chose only standard shipping, yet after ordering late Friday afternoon I had my new system the following Wednesday morning (shipping from Champaign to eastern PA). It worked like a charm right out of the box. With the exception of some poor documentation for the modem, everything else was perfect. Kudos to this company! Their attention to customer detail is regrettably absent in most computer businesses today. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
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Customer service making decisions on their own
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Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-03-28

"I ordered from Champaign Computer after finding their internet site. They were close to home (only about 30 miles) and they processed the order very quickly. I was able to pick up my computer in 2 days. Very pleased with the quality and their professionalism."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-03-12

"Quick turn-around and very friendly!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
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Customer service being trustworthy
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Customer service being easy to reach
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Overall web site
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