"Outstanding service. Excellent communication. Prompt reply to any questions, requests or changes. I will definitely recommend them and will use them again. "
"Fantastic experience with Charcoal & Pencil. Your attention to details is amazing. Excellent result. Keep up the great work."
"I had a pencil sketch created of my wife's favorite photo of our sons. The ordering and review process was simple and easy, the check scan was excellent. I received the artwork well before Mothers Day but I was so excited by the quality and depiction I couldn't wait and gave the piece to my wife early. She was thrilled to get the piece and totally surprised. She loves it.
If you are looking for something along these lines for friends and family you can't go wrong. "
"We had a charcoal drawing done of Grandpa Woolston in 1989 after he passed away. It's been years since Grandma Woolston passed on, and we wanted a really good charcoal drawing of her to hang next to the framed drawing of Gramps. Charcoal And Pencil delivered! We are so impressed and delighted with the masterful artwork performed by one of their artists. I was especially impressed by how well the team at Charcoal And Pencil communicated with me from start to finish...thank you so much Shilpi, Gaurav, Nitin and Sumit! The drawing was delivered by DHL Express in perfect condition exactly on time. And the price was right. I couldn't be happier, all done within only 18-days. What a team! Barry in Vancouver, Canada."
"Charcoal and Pencil has wonderful customer service. I was contacted every step of the way and I love having the option of choosing different styles. Well done.
Thanks, Bryan"
"Greetings,
I wanted to let you know that we are VERY pleased with the drawing that your artist (Shilpi) completed from the picture that we submitted. It was an OUTSTANDING job - the resulting artwork was an AMAZING likeness to both the picture and our actual doggie. My compliments to your artist for doing a great job on this picture that will is truly a pleasure to hang on the wall of our family room.
Sincerely,
Richard"
"I was very happy with the outcome of the portrait. I would however advise ordering a portrait well in advance if it is a gift as the process took longer than I was told it would."
"Placed my order in November and was told I would have my portrait by Christmas Eve! Didn't get it until the 3rd week of January!!! Only could communicate through email. Everytime I tried calling customer service I never was able to speak to someone. I left a message and nobody ever called me back. This portrait was a 50th Anniversary gift for our parents!!! I have to say I was actually starting to believe that this company was a scam until I finally did receive my order!! The portrait was good but not worth the headache."
"Amazing work, my portrait is so life like. Excellent experience would defiantly use again. "
"My wife was blown away by the quality of the picture. I gave it to her as a Christmas gift and it brought her to tears. I would definitely recommend Charcoal and Pencil for anyone who is wanting to take gift giving to the next level!"
"Amazing work! Received a portrait of a building and love the results. Looks just like the photo I sent in. Excellent to correspond with and would absolutely use again! Thank you!"
"Very good portrait and very good service"
"My husband had a sketch done of my dad and I on my wedding day. It was beautifully done, brought tears to my eyes. I would highly recommend Charcoal and Pencil. Thank you."
"The charcoal sketch of our family pet turned out to be greatly appreciated as a gift for Christmas. Thank you for the beautiful work, fast prossess and delivery.
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"The whole experience was easy and the portrait was amazing. I would highly recommend this company. "