"I was a passenger on a charter through CharterUP and had a wonderful trip with their driver and bus "
"booked a charter with CharterUP and the mini bus provided was almost brand new "
"Booked my bus through charterUP and I was very impressed with how flexible their platform was "
"The charterup marketplace was fantastic and very easy to navigate for getting bus quotes "
"Booked a large charter bus for a 50th anniversary party. Bus was supposed to make shuttle trips from 2 hotels to the event center starting at 5pm (event started at 6pm). Spoke with driver at 4:30pm "everything is good". No bus at 5. Called "20 minutes out". 5:25, no bus "20 min out". 5:45 no bus. Called Charterup to inquire. They were helpful by getting GPS coordinate of bus which was....you guessed it 20 min out. By now, over half the people have had to drive their own car and/or Uber including the guest of honor who showed up late to their own party. 6:15pm the few remaining people load up. I think it was the drivers 1st time to drive. Despite sending detailed trip information including roundtrip routes and times, the driver had no clue where to go. Almost turned on the wrong highway twice. The bus was jerky and made some people ill. Then the bus alarm goes off half way there. Needless to say, the bus was not able to make the subsequent shuttle trips we had scheduled and paid for which were to occur every hour. The bus made one trip back with maybe 15 people versus the 100s we had planned. to ride. Charterup took our complaint and offered to refund 10% of the fee! Again, we had reserved a bus for 100s that noone could use because it was so late, had a very inexperienced driver, and the bus was not able to make the 6 shuttle trips. 10% off was a slap in the face. Complete disaster and started the party off in a really bad way."
"The marketplace On charterup had several local bus companies that provided us with price quotes. Great experience using their services "
"Our bus was booked through charterUP marketplace and their service was wonderful but most importantly the price was great"
"Without CharterUP we wouldn’t know what to do. Before CharterUP were guessing on charter bus companies and had no idea who to go with. Now We know who to book with."
"Great service and technology for chartering a coachbus "
"The experience with CharterUP and Brandon was first class. Brandon was incredibly helpful at all hours of the day (or night and weekend)? He’s extremely helpful with everything.
We were new to chartering buses. It was a very important event and there is no room for error. Brandon and the CharterUP platform gave me full confidence. 10/10 star rating. "
"We reserved a charter in April & they charged the deposit immediately. They also charged the full fee without informing us. Then, today less than 24 hours before we were to depart they canceled with a lame excuse. They said they found a replacement but it would cost over $2,000 more. "
"We’ve been recently booking trips from CharterUP. Process is easy to reserve and transparent."
"Really cool technology that no other bus companies offer out there. Interesting model that is so simple and works!"
"Used charter up to rent a bus from Houston to Dallas for our crew. Great experience and very fair pricing. I would highly recommend using them."
"I came across charter up from a friend who told me about them. You can select from multiple bus companies offering their services there which allows you to compare all the prices in one place."