"I just love "Cheap Joe's". As a matter of fact, twice this week, I've spoken to two artist about the company. One conversation was about a new location; and, the other was about the great supplies they carry, especially, the canvas quality. I will be ordering more supplies soon!"
"Still waiting for my order to arrive. This is the first time I have had a problem with this company. I had to call them to ask what the hold up was. They should have informed me of any backorder problems as soon as they came up."
"They forgot to include one of my brushes in my package and I needed it for an art class. I called to have them send it to me and it still took about another week before I got it. No apology on the phone, no action taken to make up for it, and still lagged on the product I paid for. "
"came quickly, great prices, great deal with the free shipping. high quality product."
"good price, fast delivery "
"I received the order very promptly ."
"Dependable quality, and if.....for whatever reason I am dissatisfied, I am able to get an exchange or refund for those purchases.
Catalog shopping for artist's supplies can be extremely difficult without the ability to see true colors & feel the quality of brushes and other artist materials. Customer service depends on the representative I get when I call for assistance in deciding on or placing an order. One Cheap Joe's customer service representative in particular consistently (-& even impatiently) gives me "yes" or "no" answers without offering further help. If I am really struggling, I will simply call again with hopes of getting another representative. This has happened a number of times, and always with the same representative. In contrast, other customer service representatives I have encountered were patient & very helpful. "
"I love the not sable brushes and will buy more. The packaging was adequate - not too much.
Thanks
(Wish the shipping was faster)"
"My order was delivered in a timely manner, in good condition and was exactly what I wanted. Easy peasy!"
"Materials always arrive quickly and are exactly as ordered."
"Love my new watercolor brushes! The Cheap Joe's brand is easy to use and creates nice even strokes. Ta joe!"
"As always, prompt delivery with package contents well protected."
"I ordered Arches paper and it was super easy and came promptly- thank you so much- love Cheap Joe's- I'm hoping to create more art work and this is certainly a first step to dive back in. Thanks Joe! Deb Stapleton"
"Instant service
Very satisfied with every order.
"
"My order with Cheap Joe's was for 15 pcs. of 32x40 inch matboard. The order arrived in perfect condition, no dings or bent corners. The packaging was perfect and the shipping charge was reasonable. This has never been the case with other vendors I've used. I was more than Very Satisfied and will order again."