"I ordered the item December 8th, although advertised as in stock it didn't ship until the 22nd. Item arrived damaged and requested RMA. After a few days RMA was granted, I paid the shipping back and after 11 days I have no refund and can not get any response from seller. That was $640. Very ticked off!"
"** Update ** - See original message below.
I received an email after I left a follow-up voice mail at 9:03PM 12/12/2005 stating that the the product had been shipped and he would email me the tracking number the following day. As promised, I received the tracking number and am currently awaiting delivery.
I am a little diappointed that I didn't receive word before 9:00PM and I had to initiate contact, but he did deliver, so I am happy about that. The prices on CheapNetStuff.com are great. Next time I decide to order, I may initiate contact to verify the item is in stock and available before ordering.
** End Update **
I placed an order for a cable for my InFocus projector on Saturday, 12/10/2005 at around 12:30PM EST. On their website, they state:
"Most items are shipped the same business day and shipment tracking numbers will be sent by email. Orders placed prior to 3PM CST will be given priority for shipment. Overnight and 2-3 day shipping receive priority over ground shipments. Any and all delays will be communicated via email. Once orders are submitted, cancellation cannot be guaranteed. Orders placed on Saturday or Sunday will be shipped on Monday."
I ordered the part shipped overnight, expecting it to ship today, 12/12/2005 and arrive tomorrow. It is now 5:30PM on Monday, 12/12/2005 and I have yet to receive an order confirmation or tracking number. I sent an email to ****@**** 2 hours ago at 3:30PM, and I have not heard back yet.
This was a purchase for business so I probably shouldn't have made price such a top priority when the part is needed in a timely fashion. Ordering it direct from InFocus would have been almost 2x the price, but I bet the part would have been shipped by now.
If the owner makes good, then I'll come back and update the review; otherwise, I would not be so inclined to do business with this merchant in the future."
"Was the cheapest site for the item I was buying (make=Netscreen model=NS-5GT-101). I ordered online and paid via credit card through paypal.
I received confirmation of my purchase via email.
3 hours later I got a paypal refund email with "Message From Seller:"
``Sorry, we are having system difficulties at this time. Regrettably, we will need to cancel this order. Sorry we could not meet your needs.
Chris
CheapNetStuff.com
''
"
"These guys are great!!!
I ordered 2 days before Christmas and asked for prompt shipping in hopes I'd get it in time (unrealistic!). They got it right out, and while it didn't quite make it, I received it the next business day after Christmas (12/27).
Super job, and I appreciate it!!!! Happy New Year"
"AVOID THIS SITE!!!!!!!!!!!!False advertising. Will take your money for items they don't even have!!!!!!!!!!!!!I wanted to order a hard-to-find printer from this store. Before placing the order, I called (twice) and left a message, and sent an email, asking if they actually had the item in stock. No response. I decided to order, assuming it would not process the payment if item not available. WRONG!!! THey took my credit card payment, sent me my "order info and receipt". A few hours later, i receive an email from paypal (only way they accept payment) saying my payment was refunded, and a two sentence statement from a cusomer rep saying they received "bad data from the distributor". Now, I have to wait 4-7 days for that money to be available to me on my credit card,during which time I can't affoird to go out and buy one somewhere else. Calls to them get a very unprofessional voice message, and I have yet to receive any response to my emails."
"I have order from this vendor twice with no problems at all. In fact, the first time I ordered from them they did not have any feedback from anyone so I paid extra for the PayPal protection, but it was not needed. I received exactly what I had ordered and received it on time. I just ordered from them again and will leave feedback again as soon as I receive my order. Great vendor, no problems at all. I no longer have the invoice number from my last purchase so I made one up. I will keep it from now on."
"Placing the order wasn't difficult. The price was good and the shipping options were great."
"Extremely pleased with my order and the CHEAPNETSTUFF.Com's process. I received my order a day sooner than I thought I would. Everything works I am happy. Will definately do business with them again. "
"An excellent seller. Merchandise came in a factory sealed box, well packed and undamaged, very quickly shipped, and for less than I could find it from any other reputible dealer on the net. And I didn't get burned on shipping. What more could you want? This is the way net shopping is supposed to be. Thanks to Chris and CheapNetStuff. You have my business."
"Decided to try cheapnetstuff.com based on price and previous comments to resellerratings.com.
Bought a Belkin 4-port KVM and 2 sets of cables.
Order arrived within 3 days and was complete and no damaged packages.
No problems, would use them again without hesitation.
jim"
"Wonderful! Was the only vendor that had my item (SMC108DT switch) in stock. Reasonable price and very reasonable shipping. No extra "handling fee". Was sent UPS tracking code the next day. Shipped item the next day."
"Cons: paypal receipt is the receipt for your purchase
Pros: reasonable shipping, tracking number sent through email, fast website, and great prices!
I found the seller through froogle.google.com, and was a little bit worried, because I couldn't find any reviews online for the reseller. I bought the Hauppauge PVR 350 for a great price, and paid with paypal. I think I paid about $5 s/h, and received the item 3 days later.
I would definately buy from them again."
"Good service and promt delivery. Will buy from seller again"