ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
CheapOTC.COM

1 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2005-09-20

"I impulsively purchased three 50-g tubes of mederma from cheapOTC.com, due to the too good to be true prices. The website list no contact address, nor phone numbers; this is fishy. Initially, the seller never responded to any e-mails regarding the status of the order, until I told him to either tell me what's going on or I'll report him to BBB.

The seller told me there was a problem, and he could no longer ship the items. However, he'd issue a refund. It turned out he didn't issue a refund in full. I lost about $10 from this transaction. Since the only method of payment he accepts is PayPal, which by the way takes away consumer protection that credit card companies offer, I basically could not recover the money I lost.

Stay away from this seller. Make sure before you make any purchases, that the seller has an actual address, phone number, not just an e-mail address or live support that never goes online. Also make sure that the seller accept credit card payments, not just PayPal, WesternUnion, or CertaPay, which give you no protection in the case that the seller is not sincere.

BTW, there was no invoice number because the seller never issued one. If resellerratings.com wants more details please send me an e-mail w/ a number I can call you back, because I really want to expose this company.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use