"I have been buying from this merchant for over 2 years. The owners are very helpful in helping you make the right choice for your kitchen cutlery needs. They ship right away, and their prices are very competitive. There is a wealth of information on the website to help you learn more about the many choices available in their line of kitchen knives, sharpening stones, and knife accessories. Highly recommended."
"I have ordered from CKTG several times and have always received the best in customer service. Excellent products at the best prices usually shipped the same day!"
"Perfect score for me. I ordered 6 sharpening stones from one side of the planet to the other and he not only shipped them at a fair price (at request) but when it turned out the 1000 grit edge pro stone I had ordered was an old version instead of the new one he made sure I got the new one free of charge. :)
Could not have been handled in a better way. "
"After waiting six weeks for my knives without them arriving i sent off a my fourth polite email enquiring as to where my knives were. I received a very rude email back from Mark Richmond
Criticising my country Australia and calling its postal system incompetent and moronic.
CKTG has great prices but if there is a problem with the postage or something goes wrong then dont count on them fixing the problem, the best you will get is a rude rant from Mark Richmond insulting you.
"
"I ordered an Idahone 12" Ceramic Rod. Everything went as expected. I was happy with my experience."
"Good luck if you run into an order problem with these people. My attempt to get an issue resolved resulted in an incredibly rude phone conversation with the owner. The issue at hand never did get resolved. Worst purchasing experience I've had in a long time...primarily due to the owner's attitude over the phone...much different than my initial, pre-order phone conversation with him. Buyer beware."
"i ordered a product from chef knives to go and had a terrible experience. the product was not even in stock when the website said it was and when i told them how displeased i was they were very rude to me about it. they wouldnt even apologise and refused to ship my order. overall a very poor performance from them and i would not reccomend them to anyone."
"I've ordered several times from CKTG. They continuously have the best prices (or among the best), fantastic products, and quick shipping. Their free shipping is USPS Priority and shipments always arrive within 3 business days from placing the order (from Wisconsin to Utah). This includes an order placed on Christmas week. They sell top notch products, and they are always my go-to online store for sharpening supplies. I can't recommend them enough."
"I've ordered from Chef Knives To Go (aka CKTG) about 5 times and it has always been a great experience. In a couple of cases, I've made custom requests and they've always been willing to work with me. Great store, great service."
"Great store: the prices were the best I found, with very reasonable shipping charges too (they actually use the most economical method of shipping and charge fairly for it without inflating the shipping cost). I had a tracking number within hours and the package shipped the next business day.
The service was excellent too. There was a small problem with my knife (which they wouldn't have known about). I got a prompt and courteous reply to my email reporting the problem and an offer to replace the knife.
Great e-shopping experience. I would definitely buy from them again."